Dispatcher

Brenntag; Wauwatosa (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid parental leave

Education assistance program

Employee assistance program

Various healthcare plan options

401(k)

Job summary

Brenntag in Wauwatosa, Wisconsin, is seeking an individual for a role focused on customer service within the logistics sector. Responsibilities include informing customers of unit prices and shipping details, coordinating deliveries, and performing truck inspections. You will need 2+ years of related experience and strong communication skills.

Benefits include paid parental leave, education assistance programs, and various healthcare options. This is an opportunity to grow and thrive in a dynamic environment.

Qualifications

• 2+ years of related experience required.
• Ability to communicate effectively with others.
• Available to be on-call after hours, weekends, and holidays.

Responsibilities

• Inform customers of pricing and shipping details.
• Check delivery tickets for any mistakes.
• Coordinate deliveries to maximize efficiency.

Skills

Effective communication

Problem solving

Attention to detail

Education

GED/HS Diploma

Job description

Your Role & Responsibilities

• Inform customers of unit prices, shipping details, anticipated delays, and any additional information needed by the customer after the placement of the original order.
• Check delivery tickets for changes or mistakes.
• Submit completed BOLs to the appropriate CSR; create millrun BOLs.
• Perform order double checks.
• Perform all duties in strict accordance of company safety and environmental policies.
• Serve as backup in unloading inbound freight when a Driver is unavailable.
• Check inventory control and notify Facility Manager of orders that would deplete stock.
• Confer with sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Coordinate deliveries to maximize truck capacity and efficiency.
• Dispatch drivers providing complete instructions.
• Evaluate Drivers’ performance.
• Monitors Drivers’ DOT hours.
• Perform truck inspections with drivers on a weekly basis.
• Maintains ELD system, corrects errors and retrieves daily reports.
• Assist Facility Manager in the day to day matters of the facility.
• Manage the facility Intelex reporting system.
• Demonstrate and facilitate open and honest communication with the department and with employees at all levels of the company.
• Communicate regularly within the department on appropriate matters. Communicate with peer managers across the company.
• Related duties as assigned.

Your Profile

• GED/HS Diploma
• 2+ years of related experience
• Ability to communicate effectively with others.
• Better than average written and spoken communication skills.
• Ability to make a critical analysis, problem solve and offer solutions.
• Available to be on-call after hours, weekends and holidays.

Benefits

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [e-mail] (phone, tty, fax, email, etc.).

Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.