Dispatcher

Lithia Motors; Village of New York Mills (NY); Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Paid Time Off & Holidays

401(k) with Employee Stock Purchase 10

Life Insurance & Disability Coverage

Career Development Opportunities

Vehicle Purchase Discounts

Wellness Programs

Résumé du poste

Yorkville CDJR is seeking a Service Department Dispatcher to coordinate workflow between Service Advisors and Technicians and ensure repairs are completed on time with excellent customer service.

The role reports to the Service Manager and is an on-site position in Yorkville, NY. Ideal candidates have 3+ years of automotive dispatch or related experience, strong communication skills, and the ability to thrive in a fast-paced team environment.

Qualifications

• 3+ years experience as an automotive Dispatcher, Service Advisor, or Technician.
• CDK experience is a plus.
• You will communicate with customers and co-workers.
• You will work in a fast-paced environment.
• Team-oriented and detail-focused.

Responsabilités

• Dispatch and schedule repair orders.
• Collaborate with technicians, advisors, and management.
• Assign work based on technician skill level and availability.
• Monitor shop workflow and prioritize repairs.
• Open and close repair orders.
• Coordinate parts availability with the Parts Department.
• Manage comeback repairs and warranty documentation.
• Maintain dispatch logs and vehicle status records.
• Support quality control and timely repair completion.

Connaissances

Dispatcher experience

CDK experience

Customer communication

Team oriented

Attention to detail

Formation

High School Diploma

Outils

CDK

Description du poste

Dealership:L0747 Chrysler Dodge Jeep Ram of UticaService Department DispatcherYorkville Chrysler Jeep Dodge RamJoin our team as a Dispatcher and help keep our Service Department running. You'll coordinate workflow between Service Advisors and Technicians, ensuring that you complete repairs, on time, and with exceptional customer service.You will report to the Service Manager.This is an on-site position located in Yorkville, NY.ResponsibilitiesDispatch and schedule repair ordersAble to collaborate with technicians, advisors, and managementAssign work based on technician skill level and availabilityMonitor shop workflow and prioritize repairsOpen and close repair ordersCoordinate parts availability with the Parts DepartmentManage comeback repairs and warranty documentationMaintain dispatch logs and vehicle status recordsSupport quality control and timely repair completionOther responsibilities as assignedQualifications3+ years experience as an automotive Dispatcher, Service Advisor, or Technician preferableCDK experience is a plusYou will communicate with customers and co-workersYou will work in a fast-paced environmentTeam-oriented and detail-focusedCompensation & Benefits$20 to $24 per hour (based on experience)We offer:Medical, Dental & Vision InsurancePaid Time Off & Holidays401(k) with Employee Stock Purchase PlanLife Insurance & Disability CoverageCareer Development OpportunitiesVehicle Purchase DiscountsWellness ProgramsRequirementsHigh school diploma or equivalentMust be 18 years or olderIf you're ready to grow your career with a team that supports you, apply today!Equal Opportunity EmployerYorkville CDJR is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Qualified applicants with criminal histories will be considered in accordance with applicable laws.