Dispatcher

Airco Service; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

Paid Vacation

Job summary

Airco Service in Oklahoma and Arkansas is seeking a full-time Dispatcher to handle incoming calls and organize the daily dispatch of Sales/Service technicians and comfort specialists, aiming for fuel- and time-efficient routes.

The ideal candidate has a positive attitude, can multitask, communicates clearly by phone and in writing, and follows procedures. Experience with Service Titan is preferred but not required; proficiency with MS Word/Excel is a plus.

Qualifications

• Positive attitude and multitasking capability.
• Professional phone demeanor with strong written and verbal communication.
• Ability to follow procedures and deliver strong customer service.
• Excellent organizational skills; detail oriented; able to type ~50 WPM.
• Willingness to learn new software; Service Titan preferred.

Responsibilities

• Take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists.
• Plan routes to maximize fuel and time efficiency.

Skills

Positive attitude

Multitask

Phone demeanor

Verbal communication

Professional appearance

Follow procedures

Customer service

Organizational skills

Written communication

Teamwork

Attention to detail

Typing 50 WPM

Learn new software

Service Titan (preferred)

Tools

Service Titan

MS Word

MS Excel

Job description

The Airco Team is always accepting applications A company can only be as forward thinking as its people Airco Service is the leading service company in Oklahoma and Arkansas We employ knowledgeable service professionals with excellent customer service skills All full time employees are offered a comprehensive benefits package that includes health dental life vision short term disability long term disability Aflac 401K Roth Options and Paid Vacation

Job description

The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of SalesService technicians and comfort specialists for the company working to achieve a fuel and time efficient route

Requirements

Positive attitudeAbility to multitaskProfessional phone demeanorExcellent verbal communicationProfessional appearanceDemonstrate the ability to follow operational proceduresStrong customer service orientationEffective organizational and communication skillsExcellent written communicationAn ability to function well as part of a teamDiligent attention to detailAbility to type 50WPMAbility to learn new softwarePreferred but no Required Service Titan experienceMS Word MS Excel

Benefits

We invest in the whole you your health your family and your future When you join us youre not just getting a job youre gaining a benefits package designed to support you at every stage of life Medical Insurance Comprehensive medical coverage with four plan options to fit every need and budget including an HSA eligible high deductible plan and an FSADental Insurance Dental coverage with low weekly premiumsVision Insurance Vision coverage with low weekly premiumsBasic Life and AD&D Insurance Company paid basic Life and AD&D insuranceLong Term Disability Company paid Basic Long Term Disability coverageShort Term Disability Optional Voluntary Short Term Disability coverageAdditional Life Insurance Optional additional life insurance coverage availableRetirement Plan Traditional 401k and Roth 401k options with company matchSupplemental Health Plans Including Accident Critical Illness and Hospital Indemnity Insurance plus disability resource services travel and beneficiary support services pet health insurance and PerkSpot an exclusive employee discount programPTO and Paid Holidays Available