Dispatcher

TOTE Group; Tacoma (WA); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

AD&D and disability coverage

401(k) with 4% company match

Paid Time Off

Company holidays

Sick leave

Education assistance

Boot reimbursement

Job summary

TOTE Group in Tacoma, WA is hiring a Dispatcher in a full-time role. You will oversee routing, scheduling, and dispatching drivers and freight, ensuring safe, on-time service and efficient operations.

Responsibilities include maintaining dispatch records, communicating with customers, and supporting the team to achieve high service levels and operational efficiency.

Qualifications

• Knowledge of DOT regulations, HazMat and OTR experience preferred.
• Proficient use of MS Office including Word, Outlook and Excel.
• Excellent verbal, written and listening communication skills.
• Ability to multi-task and prioritize and exhibit team player attitude.

Responsibilities

• Route, schedule and dispatch drivers, equipment and freight loads daily/nightly and report activities to Operations.
• Enter container numbers, times and dates into the dispatch system as received from drivers.
• Provide excellent customer service on the phone and when arranging pickups and deliveries.
• Coordinate movement of freight with various customer sites.

Skills

DOT regulations

MS Office

Communication skills

Multi-tasking

Interpersonal skills

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

Full-Time Individual Contrib Tacoma, WA, US

3 days ago Requisition ID: 1515

EBZ - Dispatcher

Dispatcher

Position Profile

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

• Operate safely and in compliance with all established HSSE policies and procedures
• Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group
• Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system
• Provides excellent customer service on the phone and when arranging for pick-ups and deliveries
• Communicates with various customer sites to coordinate the movement of freight
• Assist customers with setting appointments and with other issues at locations
• Support the safe operation of all trucks, drivers and related trucking operations
• Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.
• Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA
• Prepare a variety of reports for operations, customers and for internal use
• May assist with trucking and warehouse operations, as needed
• Perform other duties as assigned

Qualifications

• High school diploma or GED
• Minimum of two years transportation / dispatch experience

Knowledge, Skills, and Abilities

• Sound understanding of DOT regulations, HazMat and OTR experience preferred
• Proficient use of MS Office Suite including Word, Outlook and Excel
• Excellent verbal, written and listening communication skills
• Ability to multi-task and prioritize and exhibit team player attitudeHigh level of interpersonal skills to handle sensitive and confidential situations
• Demonstrate poise, tact and diplomacy

We’re committed to taking care of you and your family, today and in the future.

Here’s what you can look forward to:

• Compensation
  • Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications
• Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
• Employer-paid life insurance, accidental death and dismemberment (AD&D), and short-term and long-term disability coverage
• Retirement
  • Generous 401(k) plan with a 4% company match
• Paid Time Off
  • 2 weeks' vacation annually
  • 7 company holidays
  • 7 days of sick leave annually
• Extras that Make a Difference
  • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
  • Annual boot reimbursement