Dispatcher

Timken; Rutherfordton (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement savings plan with a6

Paid parental leave

Employee discounts on products and ser

Education expense reimbursement

Opportunities for professional develop

Job summary

Timken in Rutherfordton, North Carolina, is seeking a detail-oriented Dispatcher for the Afternoon Shift (Mon–Fri, 3:00pm–11:00pm).

You will monitor andon events, track downtime, and dispatch Engineering, Maintenance, and Quality per protocol, while building Excel-based reports and visual tools to support problem solving and KPI visibility.

Strong communication, multitasking, and proficiency with Microsoft Office are required, and TMOS training will be provided on upcoming plant waves.

Qualifications

• Requires advanced problem solving skills and data analysis experience.
• Proficiency in Microsoft Excel, data mining, and Pivot tables for reporting.

Responsibilities

• Monitor andon activation and coordinate response per protocol.
• Track downtime and escalate to Eng., Maint, and Quality as needed.
• Prepare data reports and dashboards to support root-cause analysis.

Skills

Advanced problem solving

Microsoft Excel

Data analysis

Data mining

Pivot tables

Tools

Microsoft Office

Excel

Job description

Rutherfordton, North Carolina, United States, 28139

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Dispatcher

Afternoon Shift

Monday - Friday, 3:00pm - 11:00pm

• Competitive Pay
• Comprehensive benefits package, including medical, dental and vision coverage.
• Benefits start on first day of employment.
• 401(k) retirement savings plan with generous company match.
• Paid parental leave.
• Employee discounts on products and services.
• Education expense reimbursement, eligible to apply on the first day of employment.
• Opportunities for professional development and career growth.

Responsibilities:

Requires advanced problem solving skills, responsibility for directing problem solving resources, and detailed creation and analysis of data. Advanced skills in Microsoft Office, including Excel, (spreadsheet and formula creation, data mining, Pivot tables, and chart and graph creation) are required. Selection for the position will be based on timed testing to demonstrate Microsoft Office and Excel skills, plus interview.

Monitor andon activation and directs response and escalation.
Immediately gather and record facts when andon is initiated.
Track duration of the andon event and dispatch appropriate support (Eng., Maint, and Quality) based on a standard escalation protocol.
Datamine the andon database for past occurrences and provide this information to support groups in order to aid in problem-solving and reduce downtime.
Track all open A3s/5Cs and provide advance notice of upcoming report outs.
Monitor all closed A3s to record countermeasure effectiveness.
Measure, record, and report key metrics as directed.
Ensure all visual management tools in the Obeya are displayed per the standard.
Develop, record, and publish spreadsheets as needed.
Assist in designing and building visual management tools as directed.
Assist in problem solving and coaching others in problem solving.
Assist with additional TMOS requirements on the floor as needed.
Perform all other tasks, activities, and responsibilities as assigned or needed.

Must be able to communicate effectively, both orally and in writing.
Must demonstrate proficiency in use of Microsoft Office tools, including advanced Excel skills for building and using spreadsheets, Pivot tables, graphs, charts, and other visual management tools.
Must be able to multitask.
Must demonstrate skill in methodical problem solving and coaching.
Will be required to successfully complete TMOS training in upcoming plant wave.

This position may require access to United States export controlled technical data (“CTD”) and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law .

Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next-generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2025.
We have been recognized as one of America's Most Responsible Companies 6x by Newsweek and one of the World's Most Ethical Companies® 15x by Ethisphere.

Why Choose Timken?

• Over a century of knowledge and innovation
  
• A culture of top performance
  
• Products that contribute to a sustainable world
  
• A conviction to improve communities around us
  
• Competitive salary and benefits
  

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