Dispatcher

American-Iron-; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Vacation

Benefits package

401k matching

Tuition scholarship

Career development

Team environment

Job summary

American Iron & Metal (AIM) in Phoenix seeks a Dispatcher to join our logistics team. You will work closely with drivers, customers, scale operators, and yard personnel to keep material moving safely and efficiently in a fast-paced environment.

You will schedule drivers, handle pickups/deliveries, and ensure DOT hours-of-service compliance while maintaining clear, proactive communication across teams. AIM offers competitive pay and benefits in a dynamic work setting.

Qualifications

• 2+ years of dispatching experience in transportation, logistics, recycling, waste, or related industry.
• Knowledge of DOT regulations and hours-of-service requirements.
• Experience with roll-off, end dump, or other heavy truck operations (preferred).
• Strong communication skills to coordinate with drivers, customers, and operations teams.
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proactive problem-solver with a strong commitment to safety and customer service.

Responsibilities

• Schedule and dispatch drivers to meet customer and operational needs.
• Handle customer service calls and coordinate pickups/deliveries.
• Communicate daily with drivers, scale operators, and yard teams.
• Monitor routes, schedules, and driver hours to ensure DOT compliance.
• Track incoming/outgoing loads and maintain accurate records.
• Provide drivers with job information, site details, and material instructions.
• Help resolve scheduling issues, service concerns, and other day-to-day operational challenges.

Skills

Communication

Organization

Multitasking

Proactive problem-solver

Safety conscious

Job description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

Job Description

American Iron & Metal (AIM) is looking for a Dispatcher to join our logistics team. In this role, you'll work closely with drivers, customers, scale operators, and yard personnel to keep material moving safely and efficiently. This is a fast-paced position that requires strong communication, organization, and the ability to adjust quickly when priorities change.

What You'll Be Responsible For:

Scheduling and dispatching drivers to meet customer and operational needs.

Handling customer service calls and coordinate pickups and deliveries.

Communicating daily with drivers, scale operators, and yard teams.

Monitoring routes, schedules, and driver hours to ensure DOT compliance.

Tracking incoming and outgoing loads and maintain accurate records.

Providing drivers with job information, site details, and material instructions.

Helping resolve scheduling issues, service concerns, and other day-to-day operational challenges.

Qualifications

To Join Our Team:

• You have 2+ years of dispatching experience in transportation, logistics, recycling, waste, or a related industry.
• You have knowledge of DOT regulations and hours-of-service requirements.
• You have experience working with roll-off, end dump, or other heavy truck operations (preferred).
• You have strong communication skills and can effectively coordinate with drivers, customers, and operations teams.
• You are organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• You are a proactive problem-solver with a strong commitment to safety and customer service

Additional Information

What we offer!

A competitive annual salary, vacation, benefits and a 401k matching program

Annual AIM tuition scholarship program up to $8,500 per eligible dependents

The tools and support needed to be successful in your career and professional development

A dynamic & rewarding work environmentthat is also a lot of fun!