Dispatcher

NOV; Odessa (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

NOV is seeking a dispatch associate in Odessa, TX to support shipping, receiving, and tool movement. You will work under a rotating schedule, including nights and weekends, and be on call as directed by the dispatch manager.

The role requires on-time communication with customers and internal teams, accuracy in paperwork, and safe handling of tools with forklift and crane, using MS Office daily. This position emphasizes teamwork, reliability, and adherence to safety policies.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of dispatch experience preferred.
• Able to work nights and/or weekends due to rotating schedule.
• Able to communicate professionally with internal and external customers.
• Able to multitask and prioritize tasks.
• Able to work with various personalities.

Responsibilities

• Comply with all NOV Company and HSE policies and procedures.
• Complete all relevant company web-based training.
• Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.
• Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.
• Participate in action plans for new projects as defined by dispatch manager.
• Assist with various tool reports such as, tools out, down and dirty and tools shipped.
• Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
• Responsible for answering phones/emails promptly and giving updates on requests to internal or external customers,
• Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper racks.
• Perform other work-related tasks as assigned by dispatch manager.

Skills

Communication skills

Multitasking

Customer service

Interpersonal skills

Teamwork

Education

High school diploma

Dispatch experience

Tools

MS Office

Job description

• Able to work in a non-air-conditioned environment at times.


• Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.


• Must be able to be on call at various times as scheduled by dispatch manager.


• Able to communicate professionally with internal and external customers.


• Able to multitask and prioritize tasks as needed.


• Able to work with various personalities.

Job Requirements

• Able to work in a non-air-conditioned environment at times.


• Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.


• Must be able to be on call at various times as scheduled by dispatch manager.


• Able to communicate professionally with internal and external customers.


• Able to multitask and prioritize tasks as needed.


• Able to work with various personalities.

JOB DESCRIPTION

• Able to work in a non-air-conditioned environment at times.


• Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.


• Must be able to be on call at various times as scheduled by dispatch manager.


• Able to communicate professionally with internal and external customers.


• Able to multitask and prioritize tasks as needed.


• Able to work with various personalities.

BEHAVIORAL COMPETENCIES:

• Integrity and Trustworthy


• Interpersonal Savvy


• Perseverance


• Collaboration


• Drive for Results

TECHNICAL COMPETENCIES:

• Must be able to with MS office programs (Excel, Word, Outlook) and willing to learn our company systems TAT and EDS

Responsibilities

PRIMARY RESPONSIBILITIES:

• Comply with all NOV Company and HSE policies and procedures.


• Complete all relevant company web-based training


• Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.


• Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.


• Participate in action plans for new projects as defined by dispatch manager.


• Assist with various tool reports such as, tools out, down and dirty and tools shipped.


• Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.


• Responsible for answering phones/emails promptly and giving updates on requests to internal or external customers,


• Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper racks.


• Perform other work-related tasks as assigned by dispatch manager.

Qualifications

• EDUCATION & EXPERIENCE QUALIFICATIONS:


• High school diploma or equivalent preferred


• 2years of dispatch experience preferred