Dispatcher

Airco Service; North Little Rock (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) plan with company match

Employee discount program

Job summary

Airco Service in North Little Rock, Arkansas, is looking for a Dispatcher to manage daily dispatch operations for Sales/Service technicians. The ideal candidate has a background in dispatching within residential plumbing, electrical, or HVAC industries and possesses strong organizational and communication skills.

Benefits include comprehensive medical coverage, retirement plans with company matches, and various supplemental health plans to support employee family wellbeing.

Qualifications

• Experience in dispatching in residential plumbing, electrical, or HVAC industries is preferred.

Responsibilities

• Take calls and organize the daily dispatch of technicians.
• Achieve efficient routing for service jobs.

Skills

Multitasking

Professional appearance

Effective organizational skills

Communication skills

Attention to detail

Typing (50+ WPM)

Ability to learn new software

Tools

MS Word

MS Excel

Job description

Dispatcher Responsibilities

The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.

Qualifications

The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industries.

• Ability to multitask
• Professional appearance
• Demonstrate the ability to follow operational procedures
• Effective organizational and communication skills
• An ability to function well as part of a team
• Diligent attention to detail
• Ability to type 50+WPM
• Ability to learn new software

Preferred

• MS Word, MS Excel

Benefits

At HomeTown Services, we invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where HomeTown Services matches 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join HomeTown Services, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.