Dispatcher

Aksarben Heating, Air Conditioning, Plumbing; North Charleston (SC); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

401(k) with match

PTO + holidays

Life insurance

Career growth

Job summary

ARS-Rescue Rooter in Charleston, SC is seeking a Service Dispatch Coordinator to ensure technicians are dispatched efficiently and customer needs are met promptly. This full-time role supports a fast-paced service network.

You will manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are essential, and you must report to the office daily, with weekend rotations as needed.

Qualifications

• Experience in dispatch, scheduling or call center environments.
• Proficiency with Microsoft Office and multi-line phone systems.
• Understanding of local geography to support routing and scheduling.
• Able to report daily to the office (not a remote role).
• Flexibility to work assigned shifts and weekend rotations.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from the service platform and coordinate scheduling.
• Guide field teams throughout the day and maintain clear communication.
• Leverage local geography knowledge to support route planning.

Skills

Dispatch experience

MS Office proficiency

Geography knowledge

Daily reporting

Shift/weekend availability

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $21 - $25 per hourSchedule: FLEXIBLE AVAILABILITY REQUIRED, ability to work shifts as early as 8am and as late as 8pm as well as weekendsFull-time, year-round work

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.