Dispatcher

Maersk Logistics & Services USA Inc.; Medley (FL); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid Time Off (PTO)

Flexible work schedules

Job summary

The Dispatcher role at Maersk Logistics & Services USA, Inc. schedules drivers for deliveries and pickups, and serves as a liaison between customers, drivers, and management to ensure smooth operations.

You will plan routes, monitor schedules, maintain dispatch records, and respond to vendor and customer inquiries. Strong time-management, good communication, and knowledge of traffic regulations are essential; English fluency is required.

Qualifications

• Strong time-management skills.
• Knowledge of local and state traffic laws.
• Ability to make quick changes in routing.
• Excellent interpersonal skills.
• Proficient with computer software and technologies.
• Able to read, write, and speak English.

Responsibilities

• Schedule drivers to deliver freight or collect shipments.
• Communicate with customers and vendors about freight details and pickup/drop-off times.
• Plan predetermined routes for drivers.
• Identify traffic problems and create corrective action plans to stay on time.
• Prepare dispatch documents and maintain records of calls, routes and deliveries.
• Monitor truck repairs and maintenance schedules.
• Log vendor complaints or concerns.
• Answer calls from vendors, customers and management and assist as needed.

Skills

Time management

Traffic laws knowledge

Routing flexibility

Interpersonal skills

Multitasking

Computer literacy

English (read/write/speak)

Job description

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary:

The Dispatcher is directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also works as a liaison between customers, drivers, and management.

Essential Functions:

• Scheduling drivers to make freight deliveries or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested

SKILLS/COMPETENCIES:

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write, and speak English

Company Benefits:

• Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more!

Pay Range: $26.00 - $27.00* *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

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