Dispatcher

A.P. Moller - Maersk; Baltimore (MD); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Job summary

Maersk Warehousing and Distribution USA LLC in Maryland is seeking a Dispatcher/Driver Scheduler to coordinate deliveries and pickups, plan efficient routes, and act as the liaison between customers, drivers and management.

The role requires strong time management, knowledge of local traffic laws, proficiency with dispatch software, and a professional, customer-focused attitude. Excellent English communication is essential; work hours start early with some weekend days as required.

Qualifications

• Scheduling drivers to make freight delivery or collect shipments.
• Communicating with customers and vendors about freight details, pickup and drop-off times.
• Planning predetermined routes for drivers.
• Identifying traffic problems and creating corrective action plans to achieve timely results.
• Preparing dispatch documents for management and pulling needed documents.
• Maintain a record of dispatch calls, driver routes and times.
• Monitoring truck maintenance schedules.
• Logging vendor complaints or concerns.
• Answering calls from vendors, customers, and management.

Responsibilities

• Schedule drivers to make deliveries and pickups.
• Communicate freight details with customers and vendors.
• Plan routes and adjust for traffic conditions.
• Track driver performance and delivery times.
• Maintain dispatch records and documents.
• Coordinate with maintenance on trucks.
• Log vendor feedback and issues.
• Assist callers from customers and management as needed.

Skills

Time management

Traffic laws

Routing changes

Interpersonal skills

Prioritization

Computer software

English fluency

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

4:30am-1:00pm (Sunday is closed) (Saturday & Monday are mandatory workdays)**

Essential Functions:

• Scheduling drivers to make freight delivery or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested

SKILLS/COMPETENCIES:

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write and speak English

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$21.50 - $22.50 per hour + incentive plan*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#Indeed

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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