Dispatcher

The Parts Authority; Laurel (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Holidays

Job summary

Parts Authority is seeking a dispatcher to join our fast-paced team. The dispatcher will schedule driver routes, track orders, and ensure on-time deliveries while coordinating with warehouse staff and customers.

Ideal candidates have 1–2 years of warehouse experience, a valid driver’s license, and the ability to work varied shifts. This is a full-time on-site role with comprehensive benefits.

Qualifications

• Excellent communication with customers and teammates.
• Strong time-management and prioritization skills.
• Meticulous attention to detail and accuracy.
• Ability to stay composed and productive in a fast-paced environment.
• Open availability and flexible scheduling.

Responsibilities

• Schedule driver routes and manage on-time deliveries.
• Use dispatch software to assign runs and track orders.
• Verify cash handling and update delivery times on bills.
• Coordinate with Parts Pullers to ensure accurate shipments.
• Communicate order status to customers by phone.
• Assist drivers with route issues and other duties as needed.

Skills

Communication

Time management

Attention to detail

Pressure tolerance

Availability

Job description

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

We are seeking a dispatcher to join our high energy, fun, and fast paced work environment. The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

• Work well with customers
• Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
• Ensure that driver counts money collected and put delivery times on bills
• Work with Parts Pullers to ensure the deliveries go out correctly
• Work with drivers to make sure that they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Perform other duties as assigned.

Qualifications

• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Focus and remain on task in a fast-paced environment
• Attention to detail
• Great communication skills
• Time management skills
• Able to work well under pressure
• Must be able to work well with other staff members and supervisors
• Must have an open availability, flexible and able to work various shifts and over time.
• 1-2 years Warehouse experience preferred.
• Current, valid driver’s license
• Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
• Familiarity with safety measures in a warehouse
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Some of the benefits of being a part of our growing Parts Authority family:

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• ID Theft Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise

EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Parts Authority, LLC Privacy Notice for California Applicants

Min

USD $18.50/Hr.