Dispatcher

TOTE Group; Jacksonville (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

EAP

401(k) with Company Match

Vacation Days

Sick Days

Personal Days

Career Growth

Job summary

Aqua Gulf Xpress is seeking a highly organized Dispatcher to join our Jacksonville Operations team. This full-time role coordinates driver activity, monitors transportation operations, and ensures timely pickups and deliveries.

The ideal candidate has excellent communication, strong problem-solving skills, and the ability to make sound decisions in a fast-paced environment. Office-based position in Jacksonville, FL with a Monday–Friday schedule.

Qualifications

• Excellent verbal and written communication required.
• Advanced computer and technical proficiency.
• Ability to multitask, prioritize workloads and meet deadlines.
• Strong planning, organizational and time management skills.
• High attention to detail and accuracy.
• Creative problem-solving and decision-making skills.

Responsibilities

• Schedule and dispatch drivers.
• Monitor vehicle locations and driver activity.
• Track on-time pickups and deliveries.
• Proactively identify and resolve service disruptions and operational issues.
• Maintain dispatch and transportation records.
• Support operational efficiency through planning and coordination.
• Perform additional duties as assigned.

Skills

Verbal and written communication

Computer proficiency

Multitasking

Planning and organization

Attention to detail

Problem-solving

Teamwork

Strong work ethic

Education

Bachelors in Business Administration or Logistics

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

Full-Time Jacksonville, FL, US

Salary Range: $50,000.00 To $55,000.00 Annually

Dispatcher

Aqua Gulf Xpress | Jacksonville, FL

Department: Operations
Reports To: Operations Supervisor
Location: Jacksonville, FL
Schedule: Full-Time, Monday-Friday, In Office
Compensation: $50,000 - $55,000 annually

Position Summary

Aqua Gulf Xpress is seeking a highly organized and detail-oriented Dispatcher to join our Jacksonville Operations team.

This role is responsible for coordinating driver activity, monitoring transportation operations, and ensuring the timely execution of pickups and deliveries. The ideal candidate possesses strong communication skills, excellent problem-solving abilities, and the capacity to make sound decisions in a fast-paced transportation environment.

If you thrive in logistics, enjoy working with multiple stakeholders, and take pride in delivering exceptional service, we'd love to hear from you.

Key Responsibilities

• Schedule and dispatch drivers to meet customer and operational requirements.
• Monitor vehicle locations, driver activity, and transportation performance throughout the day.
• Track and ensure on-time pickups and deliveries.
• Proactively identify and resolve service disruptions, delays, and operational issues.
• Maintain communication with key internal stakeholders, including:
  • Operations
  • Business Partner Managers
  • Drivers
  • Customer Service
  • Warehousing
  • Other related departments
• Accurately maintain dispatch and transportation records.
• Support operational efficiency through effective planning and coordination.
• Perform additional duties as assigned.

Required Qualifications

• Exceptional verbal and written communication skills
• Advanced computer and technical proficiency
• Strong ability to multitask, prioritize workloads, and meet deadlines
• Excellent planning, organizational, and time management skills
• Strong attention to detail and commitment to accuracy
• Creative problem-solving and decision-making abilities
• Positive attitude with a strong work ethic
• Ability to work effectively in a team-oriented environment
• Bachelor's Degree in Business Administration, Logistics Management, or a related field, or an equivalent combination of education and relevant experience

Preferred Qualifications

• 3+ years of experience in Transportation, Logistics, Supply Chain, or Operations
• Previous experience as a Dispatcher, Load Planner, Transportation Coordinator, or similar role
• Knowledge of DOT regulations and industry best practices
• Experience supporting transportation operations in a fast-paced environment

What We Offer

Our full-time employees enjoy a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) with Company Match
• Up to 10 Vacation Days
• 4 Sick Days
• 2 Personal Days
• Professional development and career growth opportunities

Why Join Aqua Gulf Xpress?

At Aqua Gulf Xpress, our employees are the driving force behind our success. We offer a collaborative environment where team members are empowered to contribute, solve problems, and support critical transportation operations. If you're looking for a position that offers stability, growth, and the opportunity to make an impact, we encourage you to apply.

Equal Opportunity Employer

Aqua Gulf Xpress is an Equal Opportunity Employer, Affimative Action Employer, and VEVRAA Federal Contractor. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

EOE M/F/Veteran/Disability | Drug-Free Workplace