Dispatcher

SOFIE; Haverhill (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

SOFIE in Haverhill, MA is seeking a Dispatcher to schedule delivery routes, monitor shipments, and communicate with couriers while delivering our products to customers and pharmacy personnel.

The role requires following radiation safety procedures, assisting in packaging, handling canisters, and maintaining accurate paperwork and DOT data.

You will work with Production, Pharmacy, and Logistics, adapt to changing schedules, and ensure timely ETA updates and fleet maintenance coordination.

Qualifications

• Understanding and following SOFIE’s procedures regarding radiation safety and delivering radioactive drugs to customers.
• Ability to lift 50lbs and perform frequent standing, lifting, grasping, pushing, pulling, reaching, and walking.
• Complete paperwork, DOT and data entry accurately and completely.

Responsibilities

• Schedule delivery routes and monitor deliveries.
• Communicate with couriers and provide ETA updates to pharmacy personnel.
• Ensure fleet vehicles are maintained and report to Site Manager.
• Work closely with production, pharmacy and logistics departments.
• Adapt to changes in production runs, weather, or personnel shortages.
• Follow up with drivers and take deliveries if needed.

Skills

Communication

Attention to detail

Time management

Physical stamina

Team coordination

Job description

• Checking internal couriers during dose deliveries.

Job Description | Dispatcher

Title | Dispatcher

Location | Haverhill, MA

Department | Operations

Reports To | Facility Manager or other designated site personnel

Overview

Dispatchers are responsible for scheduling delivery routes, monitoring deliveries, and communicating with the couriers while delivering our products to customers and pharmacy personnel.

Essential Duties And Responsibilities

• Understanding and following SOFIE’s procedures with regarding to radiation safety and delivering radioactive

drugs to customers.

• Assist in packaging products for delivery, unpacking, and checking canisters.
• Ability to lift 50lbs.
• Frequent standing, lifting, grasping, pushing, pulling, reaching, and walking.
• Complete paperwork, DOT and data entry accurately and completely and understand the importance of detail

and accuracy.

• Checking internal couriers during dose deliveries.
• Auditing external couriers' compliance with DOT regulations and SOFIE policies.
• Effective communication with the external courier companies.
• Tracking dose delivery to the destination and providing accurate and timely ETA updates to pharmacy

personnel.

• Ensure that fleet vehicles are properly maintained, all repairs are completed and provide a monthly report to the

Site Manager and Fleet & Logistics Manager.

• Work closely and communicates (both verbal and written) with all departments: production, pharmacy and

logistics.

• Flexible and has the ability to adapt to change and adjust schedules, runs, etc due to change in production runs,

inclement weather, personnel shortages, etc.

• Follow up with drivers on deliveries.
• May be responsible for taking deliveries if operational need arises.