Dispatcher

V2X, Inc.; Fayetteville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

V2X, Inc. is seeking a Dispatcher, Motor Vehicle to coordinate the assignment of motor vehicles and drivers for freight and passenger conveyance. You will adapt to last-minute changes and work with drivers to schedule pickups or deliveries for clients.

The hours are Monday–Friday from 3:00 PM to 11:00 PM, with a strong emphasis on accuracy and service. Responsibilities include maintaining logs, issuing keys and credentials, tracking departures, and producing logistics reports.

Qualifications

• High School Diploma or equivalent required.
• Must pass background check and drug screening.
• Must have valid Real ID driver’s license and be able to obtain CAC and NACI Public Trust.
• Must provide proof of U.S. citizenship.
• Ability to operate standard office equipment and manage driver logs.

Responsibilities

• Assigns motor vehicles and drivers for freight or passengers.
• Determines vehicle assignments based on trip length and requirements.
• Issues keys, record sheets, and driver credentials.
• Records departures, destinations, cargo, and return times; investigates delays.
• Communicates with customers to locate missing or delayed merchandise.
• Maintains mileage, fuel, repairs, and other expenses; produces reports.

Skills

Army Transportation System

Computer & MS Office

Written & Verbal Communication

Customer Contact Management

Professionalism

Independent/Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

The Dispatcher, Motor Vehicle is responsible for the assignment of motor vehicles and drivers for conveyance of freight and passengers, including compiling lists of available vehicles. The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule pickup or delivery for our client when necessary.
The hours are Monday - Friday from 1500 (3pm)-2300 (11PM)

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

MAJOR JOB ACTIVITIES:

• Assigns motor vehicles and drivers for conveyance of freight or passengers.
• Makes determination on assignment of vehicles based on various factors, such as length and purpose of trip, freight or passenger requirements, and preference of user.
• Issues keys, record sheets, and driver credentials.
• Records departure times, destination, cargo, and expected time of returns, and investigation of overdue vehicles.
• Communicates with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, as necessary.
• Maintains record of mileage, fuel used, repairs made, and other expenses.
• Produces reports and logistics data as required.
• Directs actives of drivers.
• Assigns helpers to drivers as needed
• Assigns vehicles to customer agencies.
• Other duties may be assigned to meet organizational/operation objectives.
• Job duties and responsibilities may change due to contractual requirements.

WORKING ENVIRONMENT:

• Work will typically be in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
• May be times when employee is exposed to extreme cold or hot weather conditions.
• Employee will be required to conduct some outdoor activities, requiring exposure to hot and cold weather conditions.

PHYSICAL ACTIVITIES:

• Must be able to operate standard office equipment, such as a computer, copy machine and printer.
• Must be able to lift at least 35 lbs.
• May be required to wear a mask covering nose and mouth.

Qualifications

MINIMUM QUALIFICATIONS:

EDUCATION/CERTIFICATIONS:

• High School Diploma or equivalent.
• Must be able to successful pass a background check.
• Must be able to pass a pre-employment drug screening.
• Must have a valid REAL ID State Driver's License with no restrictions.
• Must be able to obtain and maintain a NACI Tier 1 Public Trust.
• Must be able to obtain and maintain a Common Access Card (CAC).
• Must be able to provide proof of U.S. Citizenship, such as a birth certificate or a U.S. Passport.
• Must be able to maintain driving privileges aboard the Fort Bragg Installation.

SKILLS/EXPERIENCE:

• 1 or more years' experience and knowledge of Army Transportation System.
• Proficient in using a computer and Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong written and verbal communications skills; ability to interact at all levels.
• Ability to effectively manage customer contact.
• Possess high ethical standards and demonstrate professionalism.
• Ability to work independently or in a team-based, highly collaborative environment.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• N/A

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.