Dispatcher

Talentify; Elgin (IL); On-site; USD 32,000 - 43,000; Full time

Job summary

Talentify is seeking a Dispatcher in the Transportation Department. The role focuses on maintaining excellent communication with drivers, schools, and staff, and handling radio and telephone inquiries in a timely, professional manner.

The position is a 10-month assignment with a starting rate of $26.71 per hour. Responsibilities include planning and maintaining routes, preparing and archiving records, and collaborating with district colleagues to resolve issues as they arise.

Qualifications

• Maintains excellent communication with drivers, schools, and staff.
• Strong organizational and data-entry skills.
• Bilingual Spanish/English preferred.

Responsibilities

• Respond to radio and telephone inquiries promptly and professionally.
• Prepare, process, and archive records and reports for routes and programs.
• Maintain confidentiality at all times.
• Collaborate with district staff to solve problems.
• Assist in planning and maintenance of routes and programs.
• Adhere to variable work schedule; overtime may be required.

Skills

Highly organized

Detail oriented

Customer service experience

Bilingual Spanish/English

Education

High School Diploma or equivalent

CDL preferred

School bus permit/endorsement preferred

Tools

VersaTrans routing

Computerized routing

Job description

Position Type:
Transportation/Dispatcher

Date Posted:
8/4/2026

Location:
Transportation

Date Available:
ASAP

Closing Date:
06/01/2027

Responds to radio and telephone inquiries in a timely and professional manner.

Prepares, processes, and archives accurate records, data, and reports associated with routes and programs as assigned.

Acknowledges and maintains confidentiality at all times.

Collaborates with district and department staff to effectively solve problems in a constructive and professional manner.

Assists in the planning and maintenance of routes and programs.

Flexibility in the assigned work schedule is a requirement. Weekends and/or overtime may be requested based on operational needs.

May be required to work at either transportation location based on operational needs. In addition, may be required to attend training or meetings off site.

Other duties as assigned.

High School Diploma or equivalent.

Valid Illinois commercial driver's license (CDL) preferred.

Current school bus driving permit/endorsement preferred.

Bilingual - Spanish/English (written/verbal) preferred.

Experience in the transportation field is preferred.

Computerized routing experience preferred, Versa trans routing experience a plus.

Customer service experience preferred.

Must be highly organized and detail oriented.

Working knowledge of electronic record keeping, data entry, and retrieval.

Frequently work at a fast pace with unscheduled interruptions.

This is a 10-month position.

Salary and benefits as established by the Board of Education and set forth in the collective bargaining agreement.

The starting rate for this position is $26.71/hr.

DUTU 10 Month Benefits Sheet.pdf

DUTU salary schedule FY27.pdf

Position / Title: Dispatcher

Bargaining Unit: DUTU

Department/Location: Transportation

Calendar Days: 192

Reports To: Route Manager / Assistant Route Manager

JD Revision Date: 03/16/2022

Supervises: N/A

Function / Position Summary

Maintain excellent communication with drivers, schools, public, and department staff, by responding to all two-way radio and telephone inquiries in a timely, pleasant, and professional manner. Work through/troubleshoot issues and concerns as they relate to routes and programs.

Job Duties / Responsibilities

• Responds to radio and telephone inquiries in a timely and professional manner.
• Prepares, processes, and archives accurate records, data, and reports associated with routes and programs as assigned.
• Acknowledges and maintains confidentiality at all times.
• Collaborates with district and department staff to effectively solve problems in a constructive and professional manner.
• Assists in the planning and maintenance of routes and programs.
• Flexibility in the assigned work schedule is a requirement. Weekends and/or overtime may be requested based on operational needs.
• May be required to work at either transportation location based on operational needs. In addition, may be required to attend training or meetings off site.
• Other duties as assigned.

Education

• High School Diploma or equivalent.
• Valid Illinois commercial driver's license (CDL) preferred.
• Current school bus driving permit/endorsement preferred.
• Bilingual - Spanish/English (written/verbal) preferred.

Experience / Knowledge

• Experience in the transportation field is preferred.
• Computerized routing experience preferred, Versa trans routing experience a plus.
• Customer service experience preferred.
• Must be highly organized and detail oriented.
• Working knowledge of electronic record keeping, data entry, and retrieval.

Physical Demands

• Frequently work at a fast pace with unscheduled interruptions.

Terms of Employment

• This is a 10-month position.
• Salary and benefits as established by the Board of Education and set forth in the collective bargaining agreement.
• The starting rate for this position is $26.71/hr.