Dispatcher

Vitruvian Health; Dalton (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Vitruvian Health in Dalton, GA is hiring a Dispatcher for the HEMS position. This full-time role involves scheduling and dispatching non-emergency calls, maintaining daily reports, and assisting the billing office. Candidates should have a high school diploma, EMT preferred, and strong proficiency in Microsoft Office. The job requires managing high-stress situations and dynamic personalities. Join Vitruvian Health to be a part of a mission-driven team dedicated to excellence in community health care.

Qualifications

• Must be able to manage dynamic personalities in high-stress situations.
• Experience in a similar work environment preferred.
• On-the-job training will be provided.

Responsibilities

• Schedule and dispatch all non-emergency calls.
• Maintain daily check-off reports and equipment tracking.
• Assist billing office with day-to-day operations.

Skills

Proficiency in Microsoft Office

Communication skills

Organizational skills

Ability to use multi-channel and multi-band radios

Education

High school diploma

EMT preferred

Job description

Dispatcher page is loaded## Dispatcherlocations: Dalton, GAtime type: Full timeposted on: Posted Todayjob requisition id: JR100696At Vitruvian Health, we serve with compassion. As northwest Georgia and southeast Tennessee’s leading healthcare system, we are committed not only to the health of our communities, but also to the growth, support, and success of our team members.Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With over 80 points of access across the region, including Hamilton Medical Center and Bradley Medical Center, we offer the opportunity to be part of something bigger: a connected, mission-driven team changing lives every day.Our core values, Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE), guide everything we do. We believe in empowering our people, celebrating differences, and delivering care that reflects the heart of our mission.Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.Excellence. Every person. Every time.**Hamilton Health Care System, Inc.**Job Description and Performance Standards**Title:** HEMS DISPATCHER - 441003004**Department:** HAMILTON EMERGENCY MEDICAL SERVICES**Reports To:** Administrative Coordinator, Supervisors (Captains) and Director# JOB SUMMARYThe Dispatcher works under minimal supervision and follows standard procedures and/or written instructions to perform the job duties. Responsible for scheduling and dispatching all non-emergency calls; maintains all daily check off reports and equipment tracking. Works closely with Supervisor in relation to fleet and equipment readiness and maintain related data bases. Will routinely assist the billing office with day-to-day operations. Other job duties as assigned.**JOB QUALIFICATIONS****Education:** Completion of a high school diploma. EMT preferred.**Licensure**: None. If EMT must hold a Georgia State EMT License.**Experience:** On the job training provided. Previous experience in similar work related environment preferred. Clerical, communication and organizational skills essential. Job specific competencies and training provided during orientation process.**Skills:** Proficiency in Microsoft Office applications and other computer programs and applications as used by HEMS for efficient operations. Must be able to use multi- channel and multi-band radios and related communications equipment, including multiline phone system. Requires high speed proficiency and accuracy in high stress situations.## PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONSMust be able to work efficiently and independently in order to best utilize resources. Majority of work is performed in an isolated dispatch/business office environment with frequent interruptions under high stress. Requires repetitive motion (clerical) and prolonged sitting on routine basis. Frequently required to work overtime on short notice to provide adequate coverage of staffing. Must be able to work in a very stress related environment and manage dynamic personalities. Must be able to regulate breaks to coordinate with work environment.At Vitruvian Health, we serve with compassion. As northwest Georgia and southeast Tennessee’s leading healthcare system, we are committed not only to the health of our communities, but also to the growth, support, and success of our team members.Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With over 80 points of access across the region, including Hamilton Medical Center and Bradley Medical Center, we offer the opportunity to be part of something bigger: a connected, mission-driven team changing lives every day.Our core values, Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE), guide everything we do. We believe in empowering our people, celebrating differences, and delivering care that reflects the heart of our mission.Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact. Excellence. Every person. Every time.