Dispatcher

Menzies Aviation LATAM; Charlotte (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

Menzies Aviation LATAM is seeking a Dispatch team member to coordinate flight activity and relay information to flight crews and ground handlers. You will build rapport with pilots, passengers and customers while supporting timely operations across locations.

The role requires physical ability to lift 70 lbs, a valid US driver's license, and willingness to work varied shifts including weekends and holidays, with strict adherence to safety and compliance policies.

Qualifications

• Must be 18 years of age or older.
• Possess valid US driver's license with a clean driving record.
• Pass pre-employment drug screen and all pre-employment testing.
• Must be comfortable lifting 70lbs repetitively.
• Pass FBI background and obtain US Customs Seal.
• Must be available and flexible to work variable shifts including weekends and holidays.

Responsibilities

• Distribute incoming air traffic information to pilots/ground handlers
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers through two-way radios
• Coordinate with billing for services rendered and compile information for each flight and final bill
• Maintain flight logs and update flight schedules
• Make arrangements for accommodations when flight delays occur

Skills

Communication

Team coordination

Operational vigilance

Tools

Two-way radios

Job description

Overview

People. Passion. Pride. This is what has driven our team since 1833.

Job Details

Description

Overview

People. Passion. Pride. This is what has driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people.

Role Purpose

Dispatchers will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

What You Will Be Doing

• Distribute incoming air traffic information to pilots/ground handlers
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers through the use of two‑way radios
• Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintain flight logs and update flight schedules
• Make arrangements for accommodations when flight delays occur

Safety, Security, Wellbeing And Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare of everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What We Are Looking For

• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre‑employment drug screen and all pre‑employment testing
• Must be comfortable lifting 70lbs repetitively
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.