Dispatcher

FPS Distribution Ltd; Carlisle (Cumberland County); On-site; USD 34,000 - 47,000; Full time

Job summary

Alliance Automotive Group is looking for a proactive Dispatcher to ensure timely picking and dispatch of customer orders and efficient driver routing. You will oversee warehouse operations, stock checks, and communicate stock shortages to management.

Join a global automotive parts leader offering career progression, training, and pension guidance. A strong team player with accuracy and clear communication is essential for excellent customer service.

Qualifications

• Ability to work as part of a team.
• Commitment to accuracy in order picking and dispatch.
• Strong communication skills with customers and drivers.

Responsibilities

• Ensure customer orders are picked and deadlines met.
• Plan routes for drivers to maximise efficiency.
• Oversee warehouse operations and ensure procedures are followed.
• Check supplier deliveries and report shortages or damaged stock.
• Assist with stock checks and locate items accurately.
• Maintain a clean and safe working environment.

Skills

Teamwork

Accuracy

Computer literacy

Good communication

Customer service

Job description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.

With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more at https://linktr.ee/napaautopartsuk_ireland.

As a Dispatcher you will be responsible for ensuring customer deliveries are picked and dispatched to required timelines to ensure excellent customer service. Ensuring all our drivers are running in an efficient manner and departing with the correct goods within the required timeframe.

Responsibilities

• Ensuring customer orders are picked and deadlines met by ensuring that products are prepared and ready for dispatch.
• Assign and plan routes for drivers to efficiently utilise the resources at hand.
• Oversee the running of the warehouse and ensure that all processes and procedures are carried out correctly.
• Checking and putting away supplier deliveries, informing your line manager of any shortages or damaged stock
• Assist with a rolling stock taking program, ensuring all stock is always located correctly.
• Assist with maintaining a clean and safe working environment.

To Be Successful In This Role

• Able to work as part of a team.
• Able to work with a high degree of accuracy/computer literate.
• Good communicator
• Committed to delivering excellent customer service.

In Return We Offer

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Discount on car parts

Alliance Automotive Group is an equal opportunities employer.