Dispatcher

The Parts Authority; Boston (MA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Job summary

The Parts Authority, a leading parts distributor, seeks a Dispatcher in Dorchester, MA. The role centers on superior customer service, coordinating orders, and supporting drivers to ensure timely deliveries while maintaining accurate billing information.

Candidates should have strong communication skills, be able to work a flexible schedule, and possess a valid driver’s license. Opportunities for growth and a stable career are highlighted in this fast-growing company.

Qualifications

• Strong customer service experience required.
• Dispatcher handles orders, coordinates drivers and communicates with customers.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Work well with customers.
• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers.
• Ensure that drivers collect money and put delivery times on bills.
• Coordinate with Parts Pullers to ensure the deliveries go out correctly.
• Coordinate with drivers to ensure the correct route is followed.
• Update customers by phone on the status of their orders.
• Help drivers with route or other job-related challenges.
• Perform other duties as assigned.

Skills

Customer service

Communication

Time management

Teamwork

Flexible shifts

Driver's license

Job description

Dispatcher

with strong customer service experience!!!

The Dispatcher plays a pivotal role in the success of our business.

Parts Authority Careers

Dorchester, Massachusetts

We have an immediate career opportunity

Dispatcher

with strong customer service experience!!!

The Dispatcher plays a pivotal role in the success of our business.

They are the main point of contact with our customers and are responsible for fostering strong client relations. This position includes occasional delivery duties.

Parts Authority is one of the fastest growing Supply Chain companies in the Country. We offer promotable career advancement and job stability -

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

• Work well with customers
• Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
• Ensure that driver counts money collected and put delivery times on bills
• Work with Parts Pullers to ensure the deliveries go out correctly
• Work with drivers to make sure that they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Perform other duties as assigned.

Qualifications

• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Focus and remain on task in a fast-paced environment
• Attention to detail
• Great communication skills
• Time management skills
• Able to work well under pressure
• Must be able to work well with other staff members and supervisors
• Must have an open availability, flexible and able to work various shifts and over time.
• 1-2 years Warehouse experience preferred.
• Current, valid driver’s license
• Must have company insurance requirements- (drivers must be 21 years old or over)
• Familiarity with safety measures in a warehouse
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Benefits

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• ID Theft Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise

EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Parts Authority, LLC Privacy Notice for California Applicants

Min

USD $16.50/Hr.

Job Sponsoring

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