Dispatcher

The Parts Authority; Ansonia (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Holidays

Job summary

Parts Authority in Ansonia, CT seeks a Dispatcher with strong customer service experience. The role includes occasional delivery duties and an hourly rate of $18.44. You will be the main contact for customers, tracking orders and coordinating with drivers and parts pullers to ensure timely deliveries.

We value accuracy, good communication, and the ability to work in a fast-paced environment. This is a full-time position based in Ansonia, CT with opportunities for growth within the Parts

Qualifications

• Follow directions written and verbal.
• Maintain productivity and quality standards.
• Focus and remain on task in a fast-paced environment.
• Attention to detail and strong communication.
• Must have a valid driver’s license and be 21+ for insurance.

Responsibilities

• Work well with customers.
• Use dispatch program to track orders and assign runs to drivers.
• Ensure driver cash handling and accurate billing times.
• Coordinate with Parts Pullers to ensure correct deliveries.
• Inform drivers of correct routes and statuses.
• Update customers on order progress by phone.
• Assist drivers with routing or other issues as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Time management

Attention to detail

Work well under pressure

Team collaboration

Flexible shifts

Open availability

Safety awareness

Adaptability

Job description

Dispatcher

with strong customer service experience!!!

Hourly Rate: $18.44

.

They are the main point of contact with our customers and are responsible for fostering strong client relations. This position includes occasional delivery duties.

Careers Powered by

PARTS AUTHORITY

Ansonia, CT

We have an immediate career opportunity

Dispatcher

with strong customer service experience!!!

Hourly Rate: $18.44

The Dispatcher plays a pivotal role in the success of our business .

They are the main point of contact with our customers and are responsible for fostering strong client relations. This position includes occasional delivery duties.-

50 years old and GROWING!

COME GROW WE US!!!!

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin. Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them. What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application. Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts. Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities

• Work well with customers
• Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers
• Ensure that driver counts money collected and put delivery times on bills
• Work with Parts Pullers to ensure the deliveries go out correctly
• Work with drivers to make sure that they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Perform other duties as assigned.

Qualifications

• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Focus and remain on task in a fast-paced environment
• Attention to detail
• Great communication skills
• Time management skills
• Able to work well under pressure
• Must be able to work well with other staff members and supervisors
• Must have an open availability, flexible and able to work various shifts and over time.
• 1-2 years Warehouse experience preferred.
• Current, valid driver’s license
• Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
• Familiarity with safety measures in a warehouse
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Some of the benefits of being a part of our growing Parts Authority family:

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• ID Theft Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise

EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Min

USD $18.44/Hr.

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