DISPATCHER

MOUNTAIN EMPIRE OLDER CITIZENS INC; Big Stone Gap (VA); On-site; USD 33,000 - 36,000; Full time

Job summary

Mountain Empire Older Citizens Inc. in Big Stone Gap, VA is seeking a Dispatcher to handle clerical tasks and coordinate passenger trips for seniors and others. The role requires clear communication and accurate data entry to process service requests from diverse customers.

Responsibilities include using trip scheduling software to arrange routes, maintain records, and support professional staff. The job includes pre-employment screenings and a commitment to safety and reliability in serving the

Qualifications

• Duties involve receiving and processing service requests from seniors, staff, and the public.
• Excellent communication skills required.
• Proficiency with trip scheduling/ route coordination software required.

Responsibilities

• Receive and process service requests from seniors, staff, and the public.
• Coordinate trips using scheduling software and plan routes.
• Complete required pre-employment screenings and background checks.

Skills

Excellent communication skills

Service request processing

Tools

Trip scheduling software

Route coordination software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DISPATCHER

Full Time Clerical Big Stone Gap, VA, US

Salary Range: $33,000.00 To $36,300.00 Annually

Duties include receiving and processing service requests from seniors, persons with physical and cognitive disabilities, professional staff, civic organizations and others via phone and in person. Must have excellent communication skills. Position requires use of specialized trip scheduling and route coordination software. Must demonstrate ability to respond appropriately to customers’ concerns, perform associated clerical duties and other duties as assigned. Pre-employment physical examination, pre-employment drug screen and ongoing drug and alcohol testing, plus criminal background check required