Dispatch Supervisor 3rd Shift

Pratt Industries, Inc.; Warner Robins (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

Pratt Industries, Inc. in Warner Robins, GA is seeking a Dispatch Supervisor for the 3rd shift within the Logistics division. You will oversee dispatch operations, direct daily driver duties, and ensure efficient movement of loads while maintaining safety and DOT compliance.

Reporting to the Logistics Manager, you will coordinate with carriers, enter orders, manage payroll aspects for drivers, and supervise the dispatch team to deliver reliable service.

Qualifications

• High School Diploma or GED required.
• Two years experience as a Dispatcher.
• Preferred: college or related technical logistics experience.

Responsibilities

• Direct daily driver duties, routing, timing, and end-of-day wrap-up.
• Negotiate rates with 3rd party carriers and enter loads in TMW.
• Ensure DOT hours of service compliance for drivers.
• Coordinate customer interactions and shift handoffs between dispatchers.
• Enter POs as needed and support payroll for drivers.
• Coordinate fleet maintenance with lease vendors and handle breakdowns.
• Supervise dispatch staff and enforce safety policies.

Skills

Supervisory experience

Logistics coordination

DOT compliance

Driver management

Payroll and rate negotiation

PO entry

Education

High School Diploma or GED

Tools

TMW

Job description

Job Title: Dispatch Supervisor

Shift: 3rd

Division: Logistics

Reports To: Logistics Manager

Between $60,000/Year & $70,000/Year - Dependent on experience

• Dispatcher as needed will put rates in TMW or rate loads/negotiate rates with 3rd party carriers
• Direct the daily driver duties managing where they go, the time it takes and when their day is concluded
• Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task.
• Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers.
• Enter POs as needed.
• Participate and initiate discipline to drivers as per company policy
• Review driver documents for accuracy and/or compliance
• Involvement as needed with selecting external carriers to take loads
• Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed.
• Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost.
• Manage the fleet flow to the lease vendor’s shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors.
• Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules
• Incident investigation forms – complete fully with as much detail as possible when a safety related issue or event occurs
• Ride a longs with Drivers periodically – to ensure the Drivers have want they need and to experience the elements that Drivers experience doing the job
• Dispatch position is a Supervisory position and duties related to supervising is required

SUPERVISORY RESPONSIBILITIES

Directly supervises all employees assigned to the department including Drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance and team work.

EDUCATION and/or EXPERIENCE

High School Diploma or GED

Two years experience as a Dispatcher

Candidates are PREFERRED who offer the following:

College and/or related technical experience. Logistics, Transportation, Supply Chain Management

One year supervisory experience as a proven manager of at least five people.

Four years’ experience in the Shipping and Warehousing environment or CDL Truck Driving Experience

LANGUAGE SKILLS

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit and move around. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.