Dispatch Supervisor

Ryder System, Inc.; West Deptford Township (NJ); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) with company match

Employee stock purchase options

Employee discounts on tools, cars, and

Paid holidays and PTO

12 weeks maternity leave

Job summary

Ryder System, Inc. is seeking a Dispatch Supervisor in Thorofare, NJ to oversee driver owner/operator activities, including pick-up, delivery, port interaction, and regulatory compliance.

You will coordinate with warehouses and manage performance across dispatch, customer service, brokerage, and maintenance teams. The role requires experience with trucking operations, strong communication, and a proactive, independent work style.

Qualifications

• Requires 2+ years of related experience or training.
• Strong knowledge of trucking processes and supply chain management.
• Excellent communication and customer interaction skills.
• Flexible schedule: some evenings and weekends may be required.

Responsibilities

• Dispatch and track port, store delivery and LTL drivers.
• Coordinate with warehouse operations managers for efficient flow of product.
• Oversee dispatch, customer service, brokerage and maintenance within transportation.
• Maintain equipment and ensure service levels per SLAs.
• Minimize driver turnover and optimize revenue per truck.

Skills

Dispatching

Driver management

Communication

Problem solving

Independent

Warehousing knowledge

Microsoft Office

Tools

Microsoft Office (Access, Excel, Word, PowerPoint, Outlook)

Job description

Job Description

We are immediately hiring a Dispatch Supervisor in Thorofare, NJ for our Supply Chain Solutions division.

• Location: Chester, NY

• Annual Salary Pay: $60,000 to $66,000

• Experience managing and engaging with a team of drivers is a plus: Dispatching experience is a plus

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

If you would like to learn more about this role and similar positions please check out the video below:

https://www.youtube.com/watch?v=qnSD3LmAzxk

Summary

Responsible for the oversight for all driver owner/operator activities, including pick-up and delivery, port interaction, governmental regulations, customer service, reporting, and continuous improvement.

Essential Functions

• Perform active role in dispatching and tracking of port and store delivery and LTL drivers.

• Works directly with warehouse operations managers to facilitate an efficient and profitable flow of product.

• Overall responsibility for the efficient operation of the dispatch, customer service, brokerage and maintenance divisions of the transportation department.

• Efficient, timely and effective utilization and maintenance of assigned equipment.

• Maintain expected service outlined in customer service level agreements.

• Minimize driver turnover.

• Maximize revenue per truck, minimize deadhead and minimize turndowns.

• Minimize excess transportation and maintenance costs.

• Maintain proficiency in trends and technology applicable to respective transportation activities.

• Ensure maximum communication and coordination between the dispatch, drivers, brokers, customer service and maintenance functions and other company departments.

• Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.

• Ensure compliance with DOT, FMCSA and OSHA regulations.

• Follow and monitor port activity.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong knowledge of trucking processes, technology, transportation, and supply chain management.

• Excellent communication and customer interaction skills

• Ability to assess problem, determine root cause, and work to resolution with a team.

• Self-starter: ability to work independently

• Functional experience in warehousing, transportation, and supply chain management

• Flexible work schedule some evening and weekend coverage required.

• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Qualifications

• Two (2) years or more related experience and/or training or equivalent combination of education and experience. required.

• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

DOT Regulated

No

#INDexempt #LI-MF #FB

Job Category

Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

60000

Maximum Pay Range

66000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

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