Dispatch Supervisor

Ryder System, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 60,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Paid holidays and PTO

Maternity leave up to 12 weeks

Job summary

Ryder System, Inc. in Coppell, TX is seeking an experienced transportation supervisor to oversee driver owner/operator activities, dispatch, and port coordination. You will work with warehouse operations to ensure an efficient flow of products and maintain compliance with DOT/FMCSA/OSHA regulations.

The role emphasizes maximizing revenue per truck, minimizing deadhead, and reducing turnover, with a schedule that may require some flexibility to meet operational needs.

Qualifications

• Two (2) years or more related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Oversee all driver owner/operator activities including pick-up/delivery and port interactions.
• Dispatch and track port and store delivery and LTL drivers.
• Coordinate with warehouse managers to ensure efficient flow of product.
• Manage dispatch, customer service, brokerage and maintenance within transportation.
• Ensure compliant use of equipment and maintenance as per SLAs.
• Maintain service levels per customer agreements and reduce driver turnover.
• Maximize revenue per truck while minimizing deadhead and turndowns.
• Monitor transportation trends and technology applicable to operations.

Skills

Trucking processes

Customer service

Root cause analysis

Independent work

Warehousing experience

Microsoft Office

Team coordination

Tools

Microsoft Office

Job description

Location: Coppell, TX

Schedule: Monday-Friday 5:00 a.m. – 5:00 p.m. with flexibility based on operational needs

Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $60,000-$66,000 annual salary

Pay Type: Salaried Minimum Pay Range: $60,000 Maximum Pay Range: $66,000

Company Overview

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

Responsibilities

• Responsible for the oversight for all driver owner/operator activities, including pick-up and delivery, port interaction, governmental regulations, customer service, reporting, and continuous improvement.
• Perform active role in dispatching and tracking of port and store delivery and LTL drivers.
• Works directly with warehouse operations managers to facilitate an efficient and profitable flow of product.
• Overall responsibility for the efficient operation of the dispatch, customer service, brokerage and maintenance divisions of the transportation department.
• Efficient, timely and effective utilization and maintenance of assigned equipment.
• Maintain expected service outlined in customer service level agreements.
• Minimize driver turnover.
• Maximize revenue per truck, minimize deadhead and minimize turndowns.
• Minimize excess transportation and maintenance costs.
• Maintain proficiency in trends and technology applicable to respective transportation activities.
• Ensure maximum communication and coordination between the dispatch, drivers, brokers, customer service and maintenance functions and other company departments.
• Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.
• Ensure compliance with DOT, FMCSA and OSHA regulations.
• Follow and monitor port activity.
• Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

• Strong knowledge of trucking processes, technology, transportation, and supply chain management.
• Excellent communication and customer interaction skills
• Ability to assess problem, determine root cause, and work to resolution with a team.
• Self-starter: ability to work independently
• Functional experience in warehousing, transportation, and supply chain management
• Flexible work schedule some evening and weekend coverage required.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Qualifications

• Two (2) years or more related experience and/or training or equivalent combination of education and experience.

Job Category

Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

See and Hear from a Ryder Team Member here: https://youtu.be/uominb4A1ak

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