Dispatch Specialist

HelloFresh; South Dakota; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k with company match

Health benefits

HelloFresh subscription discount

Employee Resource Groups (ERGs)

Dynamic, mission-driven environment

Job summary

Factor_ a brand of HelloFresh is seeking a dedicated Dispatch Specialist to join our growing team. You will oversee and assist in the daily delivery of our freight hauling, managing a team of drivers to ensure on-time shipments to our facilities.

You will plan routes, respond to driver needs, coordinate with the DC team, and staff routes daily. This role requires weekend work and strong communication and organizational skills.

Qualifications

• 2+ years dispatching/driving experience.
• Knowledge of optimization techniques and process improvements.
• Experience managing a nimble, fast-growing team.
• Computer skills (G-Suite, Slack).
• Excellent written and oral communication.
• Energetic and excited about Imperfect.
• Highly organized with strong attention to detail.
• Ability to multitask.
• Ability to work independently without constant supervision.

Responsibilities

• Overseeing all our drivers from load-out beginning the start of the shift.
• Planning routes with our system.
• Respond to calls from drivers on their routes who need support.
• Communicate with distribution center team members to facilitate pickups and deliveries.
• Staff the routes and assign routes to drivers daily.
• Manage driver gas cards and driver tools.
• Schedule maintenance services and roadside calls.
• Occasionally load/unload product.
• Weekend work is required.
• Any other tasks as assigned by management.

Skills

Dispatching experience

Leadership

Communication skills

Organization

Multitasking

Independent work

Problem solving

Tools

G-Suite

Slack

Job description

Factor_ a brand of HelloFresh is seeking a dedicated Dispatch Specialist to join our growing team! As the Dispatcher you are directly responsible for overseeing and assisting in the daily delivery of our freight hauling. You will manage, mentor, and develop a team of drivers who ultimately ensure that our facilities receive quality and on‑time shipments.

You will…

• Overseeing all our drivers from load‑out beginning the start of the shift
• Planning routes with our system
• Respond to calls from drivers on their routes who need support
• Communicate with various members of the distribution center team members, facilitating pickups and deliveries
• Staff the routes and assign routes to drivers daily
• Manage driver gas cards, driver tools, etc
• Schedule maintenance services, roadside service calls, etc
• Occasionally load/unload product
• Weekend work is required
• Any other tasks as assigned by management

At a minimum, you have…

• 2+ years experience in dispatching / driving role
• Working knowledge of optimization techniques and process flow improvements
• Experience managing a nimble, fast‑growing team
• Computer skills, particularly G‑Suite, Slack
• Excellent written and oral communication skills
• Energetic and excited about Imperfect
• Highly organized and strong attention to detail
• Ability to multitask
• Excels at independent, unsupervised work

Physical Demands:

• Ability to walk, bend, squat, climb, reach, and kneel
• Ability to lift/push/pull up to 50 pounds
• Experience in material handling
• Sedentary work; involves sitting most of the time
• Occasional movement around the office may be necessary
• Regular work with computers, including keyboards and screens
• Regular use of mobile devices, including smartphones and tablets

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation,
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast‑paced, mission‑driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$22.50—$22.50 USD