Delivery Station Supervisor

HelloFresh; Detroit (MI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401K match

Generous PTO

Health benefits

HelloFresh discount

Employee groups

Job summary

HelloFresh Delivery Station Supervisor role in Detroit oversees the hub’s sort operations and lead overnight teams of up to 20 Associates, ensuring safe, efficient execution of unloading, sorting and driver dispatch. This role partners with the Logistics Hub Manager to scale operations, communicate delays, and uphold safety and quality standards.

You will drive engagement through daily huddles, monitor performance metrics, and support lean process improvements while maintaining a strong,

Qualifications

• High school diploma or equivalent.
• 2+ years of operations/logistics management experience preferred.
• Must be at least 22 years old and legally authorized to work in the US with a valid driver's license.
• Ability to pass pre-employment screens (drug, MVR, background, criminal).
• Availability for night shifts (11:30 pm–2 am) with 4-day or 5-day schedules as needed.

Responsibilities

• Lead a team of Warehouse Associates and contingent workers to meet safety, quality, and performance targets.
• Use HelloFresh tech and systems to support operational decisions and safety.
• Report to the Logistics Hub Manager and communicate delays or issues; prioritize work.
• Conduct team huddles and maintain open communication with staff.
• Perform dispatching tasks for drivers and cover the Logistics Hub Manager on night shifts, weekends, and holidays.
• Monitor safety, cost, quality, and other agreed indicators.
• Ensure the security of HelloFresh assets (hub facilities, vehicles, inventory).
• Foster an inclusive workplace culture and retention.
• Suggest lean process improvements and implement new procedures.
• Occasionally transport delayed packages and move/maintain vehicles as needed.
• Perform other duties as assigned; adapt to business needs.
• Collaborate cross-functionally with other supervisors to coordinate activities.

Skills

Team leadership

Data-driven decisions

Communication

Safety compliance

Dispatching

Operations management

Education

High school diploma

Tools

HelloFresh systems

Job description

The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization.

Must be able to work overnight shift Sunday-Thursday (on-call Friday's)

You will...

• Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination
• Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
• Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
• Conduct team huddles, to maintain engagement and an open line of communication with employees
• Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
• Monitor and evaluate the safety, cost, quality, and other agreed indicators
• Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
• Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
• Operate a lean facility by making recommendations to improve and implement new processes
• On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop.
• Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
• Hard-working, driven, and the ability to work and make decisions independently
• Ability to collaborate cross-functionally with other supervisors to coordinate activities

You are...

• Inclusive in your approach to engage staff and bring out the best performance in a team
• A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews
• Sound in data-driven decisions that express originality and an enterprising mindset
• Collaborative - enjoys working with different teams to gather inputs
• A connector of complex problems at all levels through excellent written and verbal skills

You have...

• High school diploma or equivalent
• Preferably 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies
• Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license
• Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks)
• Availability to support night shift hours starting between 11:30 pm-2 am - until the job is complete (4-day work week shift) or day shift hours (4-day shift week or 5-day shift week based on local need) and may include a weekend-day designated between Sunday-Saturday and general availability with shifts.
• Proficiency in manipulating data and reporting.
• Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays
• Leadership experience motivating and encouraging others
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
• Can lift/move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.