Dispatch Operations Manager

TNT Crane & Rigging, Inc.; Town of Texas (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Competitive salary

Job summary

TNT Crane & Rigging, Inc. is seeking a full-time Dispatch Manager to optimize the dispatch of trucks, cranes, and fleet vehicles, ensuring accurate coverage and maximum revenue.

The role requires strong coordination with customers and drivers and leadership of the dispatch team. The ideal candidate has supervisory experience, solid DOT knowledge, proficiency in MS Office and in-house dispatch software, and excellent communication under pressure.

Qualifications

• 2+ Dispatching supervisory experience.
• Proficiency in DOT Hours of Service, Pre/Post Trip Inspections, medical qualification, post-accident drug testing, etc.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly master in-house dispatch software
• Proficiency in reading, interpreting and performing applicable changes in the logging system
• Proficiency in reviewing, coaching and training utilizing FCC (Fleet Cost and Care) and DriveCams
• Excellent verbal and written communication skills
• Ability to work efficiently under stress and time pressures, prioritizing work while thinking proactively.
• Demonstrated ability to address/solve exceptions to trip assignments in a pro-active, real-time manner to ensure that all work is completed in accordance with the contract
• Must have excellent organizational skills, exhibit strong attention to detail and be able to multi-task
• Must be self-motivated requiring minimal supervision

Responsibilities

• Dispatch manager will ensure all trucks, cranes, and fleet vehicles are dispatched efficiently and accurately to maximize revenue.
• Interacts with customer and driver to ensure loads are covered.
• Oversees and supervises the dispatch department and performs other duties as assigned.

Skills

Communication

MS Office

Dispatch software

Logging system

FCC DriveCams training

Stress management

Tools

In-house dispatch software

Job description

TNT Crane & Rigging, Inc. is seeking a full-time Dispatch Manager to optimize the dispatch of trucks, cranes, and fleet vehicles, ensuring accurate coverage and maximum revenue.

The role requires strong coordination with customers and drivers and leadership of the dispatch team. The ideal candidate has supervisory experience, solid DOT knowledge, proficiency in MS Office and in-house dispatch software, and excellent communication under pressure.