Dispatch & Logistics Coordinator – CDL/Non-CDL

Sonepar Canada, Inc.; Cranbury Township (NJ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement savings with company

Professional development programs

Opportunity to become a shareholder

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC., a member of the Sonepar group, is seeking a dispatcher to schedule CDL and non-CDL drivers in Cranbury, NJ. You will coordinate deliveries, monitor routes, and resolve issues with drivers and customers, ensuring smooth daily operations.

The role requires strong communication, problem-solving, and organizational skills, with bilingual English/Spanish proficiency. Join a workforce within a large electrical distribution network offering growth and benefits.

Qualifications

• Ability to learn and adapt to various software systems.
• Strong problem-solving and critical-thinking skills.
• Ability to work effectively in situations with multiple variables and limited standardization.
• Ability to interpret and follow written, verbal, diagrammatic, and scheduling instructions.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Proficiency in computer applications and dispatch-related systems.
• Bilingual in English and Spanish required.

Responsibilities

• Dispatch and schedule both CDL and non-CDL drivers.
• Communicate with customers regarding deliveries, special handling requests, and service-related issues.
• Analyze routes, review driver logs, and maintain accurate records.
• Resolve delivery issues through regular communication with drivers, customers, and internal teams.
• Print and distribute daily manifests.
• Direct the movement and positioning of trucks and trailers within the yard.
• Assess truck capacity and identify alternative delivery solutions when needed.
• Coordinate vehicle repairs and communicate equipment-related issues.
• Provide detailed shift handoff reports to ensure seamless transition between teams.
• Escalate driver concerns or performance issues to leadership as appropriate.
• Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
• Review orders and routes proactively to identify and correct potential problems.

Skills

Learn new software

Problem-solving

Multi-variable reasoning

Written communication

Verbal communication

Time management

Spanish bilingual

Job description

Cooper Electric Supply, LLC., a member of the Sonepar group, is seeking a dispatcher to schedule CDL and non-CDL drivers in Cranbury, NJ. You will coordinate deliveries, monitor routes, and resolve issues with drivers and customers, ensuring smooth daily operations.

The role requires strong communication, problem-solving, and organizational skills, with bilingual English/Spanish proficiency. Join a workforce within a large electrical distribution network offering growth and benefits.