Bilingual Dispatch & Logistics Coordinator

Sonepar USA Inc; Cranbury Township (NJ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Professional development

Shareholder opportunity

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC is seeking a Dispatch/Logistics Associate in Cranbury, NJ to manage driver dispatch, route analysis, and customer communication. The role involves coordinating CDL and non-CDL drivers, reviewing routes, and resolving delivery issues to ensure timely service.

Ideal candidates will have strong problem-solving, organizational, and communication skills, with proficiency in dispatch systems and bilingual English/Spanish.

Qualifications

• Ability to learn and adapt to various software systems.
• Strong problem-solving and critical-thinking skills.
• Ability to work effectively with multiple variables and limited standardization.
• Ability to interpret and follow written, verbal, diagrammatic, and scheduling instructions.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Proficiency in computer applications and dispatch-related systems.
• Bilingual in English and Spanish required.

Responsibilities

• Dispatch and schedule CDL and non-CDL drivers.
• Communicate with customers regarding deliveries, special handling requests, and service-related issues.
• Analyze routes, review driver logs, and maintain accurate records.
• Resolve delivery issues through regular communication with drivers, customers, and internal teams.
• Print and distribute daily manifests.
• Direct the movement and positioning of trucks and trailers within the yard.
• Assess truck capacity and identify alternative delivery solutions when needed.
• Coordinate vehicle repairs and communicate equipment-related issues.
• Provide detailed shift handoff reports to ensure seamless transition between teams.
• Escalate driver concerns or performance issues to leadership as appropriate.
• Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
• Review orders and routes proactively to identify and correct potential problems.

Skills

Bilingual English/Spanish

Job description

Cooper Electric Supply, LLC is seeking a Dispatch/Logistics Associate in Cranbury, NJ to manage driver dispatch, route analysis, and customer communication. The role involves coordinating CDL and non-CDL drivers, reviewing routes, and resolving delivery issues to ensure timely service.

Ideal candidates will have strong problem-solving, organizational, and communication skills, with proficiency in dispatch systems and bilingual English/Spanish.