Dispatch/Data Entry

Winnebago Industries, Inc.; Forest City (NC); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Winnebago Industries, Inc. is seeking a Dispatch / Data Entry professional to maintain accurate work orders in the Factory Service system. You will enter labor hours, descriptions, and coordinate with multiple departments to ensure timely updates and smooth workflow.

The role supports backing up the Dispatch Lead and cross-training in dispatch functions, requiring basic computer skills and strong teamwork in a busy shop environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior data entry, dispatch, or administrative support preferred.
• Technical: Basic computer proficiency and ability to learn internal software quickly.
• Soft: Strong interpersonal skills, positive attitude, and ability to multitask in a fast-paced environment.

Responsabilités

• Enter labor hours and detailed labor descriptions into work orders.
• Collaborate with technicians and leads to keep work orders accurate.
• Assist in closing out tickets promptly.
• Coordinate with Warranty for parts handling and inventory disposal.
• Learn dispatch functions to provide backup coverage for the Dispatch Lead.
• Maintain clear communication across departments to ensure smooth workflow.

Connaissances

Interpersonal skills

Multitasking

Prioritization

Formation

High school diploma

Outils

Microsoft Office

Data entry systems

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Center Full Time Indirect Forest City, IA, US

Job Description

The Dispatch / Data Entry position is responsible for maintaining accurate and timely updates to work orders within the Factory Service system. This role ensures labor hours and descriptions are correctly entered, assists with closing tickets, and supports communication between shop technicians, leads, and other departments. Additionally, the position will provide backup coverage for the Dispatch Lead and learn dispatch functions as part of cross-training.

Key Responsibilities

• Enter labor hours and detailed labor descriptions into work orders throughout the day.
• Collaborate with shop technicians and leads to keep work orders current and accurate.
• Assist in closing out completed tickets promptly.
• Coordinate with the Warranty department for parts handling, including sending parts and disposing of excess inventory when necessary.
• Learn and perform dispatch functions to provide backup support for the Dispatch Lead.
• Maintain clear communication with multiple departments and personnel to ensure smooth workflow.

Qualifications & Skills

• Education: High school diploma or equivalent required.
• Experience: Prior experience in data entry, dispatch, or administrative support preferred.
• Technical Skills:
  • Basic computer proficiency (Microsoft Office, data entry systems).
  • Ability to learn internal software quickly.
• Soft Skills:
  • Strong interpersonal skills; able to work effectively with diverse teams.
  • Positive attitude and strong work ethic.
  • Ability to multitask and prioritize in a fast-paced environment.

Physical & Work Environment Requirements

• Office/shop environment with frequent interaction across departments.
• Ability to sit or stand for extended periods while performing data entry tasks.