Dispatch Coordinator - Fast-Paced, Customer-First Ops

Air Comfort Solutions Tulsa; Tulsa (OK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO) & Paid Holidays

Life and Disability Insurance

Ongoing training and career развитие

Team-oriented company culture

Full benefits package

Job summary

Air Comfort Solutions Tulsa is seeking a reliable Dispatcher to join our team in Tulsa, OK. You will answer and prioritize service calls, schedule technicians, and maintain accurate customer records to ensure smooth daily operations.

This in-office role requires 1+ year of experience in dispatch or customer support, strong communication, and the ability to multitask in a fast-paced environment. Competitive pay and full-time benefits are offered.

Qualifications

• 1+ year of experience in a call center, dispatch, or customer support (required).
• Strong communication and problem-solving skills.
• Ability to multitask and thrive in a fast-paced environment.
• Team player with a customer-first attitude.

Responsibilities

• Answer and prioritize emergency and non-emergency service calls.
• Schedule and dispatch service technicians for installations and repairs.
• Maintain accurate customer records in our database.
• Coordinate with field teams to troubleshoot service issues.
• Ensure clear and timely communication between customers and technicians.
• Play a critical role in keeping operations running smoothly and efficiently.

Skills

Communication

Problem-solving

Multitasking

Team player

Customer-first attitude

Tools

Dispatching software

Job description

Air Comfort Solutions Tulsa is seeking a reliable Dispatcher to join our team in Tulsa, OK. You will answer and prioritize service calls, schedule technicians, and maintain accurate customer records to ensure smooth daily operations.

This in-office role requires 1+ year of experience in dispatch or customer support, strong communication, and the ability to multitask in a fast-paced environment. Competitive pay and full-time benefits are offered.