Dispatch Coordinator

RadNet, Inc.; Lockport (IL); On-site; USD 62,580,000 - 100,175,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K

Paid Time Off

Job summary

RadNet, Inc. is seeking a Dispatch Coordinator to work on-site in Lockport, IL.

The role focuses on coordinating the timely movement of customer products in compliance with DOT regulations and company rules, while assigning workloads to drivers and monitoring movements in near real-time using Ruan transport management systems. Responsibilities include directing drivers, solving scheduling issues, communicating with customers, and ensuring accurate data capture.

Qualifications

• Education: High school diploma or GED or equivalent.
• Experience: 1–2 years in transportation, dispatching, terminal assistant, or customer service.
• Excellent written and verbal communication skills.
• Knowledge of DOT rules and regulations required.
• Strong working knowledge of dispatch systems and Microsoft Office.

Responsibilities

• Coordinate the timely pickup and delivery of customer orders within assigned area, ensuring efficient use of drivers and equipment.
• Direct and schedule drivers' work; notify assignments to ensure on-time movement of goods.
• Identify and resolve daily service and scheduling issues; maintain professional communication with customers.
• Monitor drivers' hours of service to prevent DOT violations.
• Prepare and process data and paperwork; maintain driver activities in systems.

Skills

DOT regulations

Dispatch systems

Microsoft Office

Communication skills

Education

High school diploma/GED

Tools

Microsoft Office Suite

Dispatch software

Job description

This Dispatch Coordinator will work on-site in Lockport, IL

Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Responsibilities

• Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
• Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
• Identify and resolve daily service and scheduling issues. Inform and elevate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
• Monitor drivers' hours of service to prevent DOT violations.
• Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
• Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems and surrounding the resolution perhaps..
• Monitor ??? ???

Requirements

Job Requirements/Minimum Qualifications:

Education:High school diploma/GED or equivalent work experience.

Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.

• Excellent written and verbal communication skills.
• Knowledge of DOT rules and regulations required.
• Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.

Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$21.84 - $34.96 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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