Dispatch Coordinator

JD.COM; California; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Annual Performance Bonus

Job summary

JINGDONG Logistics is seeking a Fleet & Dispatch Coordinator to support daily operations of our company-operated trucking fleet in California. You will assist with driver scheduling, dispatch coordination, route planning, fleet tracking, and compliance with DOT/FMCSA regulations.

Join a fast-paced team that values reliability and clear communication. The role offers an opportunity to grow skills in telematics, performance metrics, and cross-functional operations.

Qualifications

• 1–2 years of experience in trucking, dispatch, fleet, logistics, or transportation operations.
• Basic understanding of trucking dispatch, routing, and driver scheduling.
• Familiarity with DOT/FMCSA regulations is a plus.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced operational environment.
• Experience with GPS/telematics or dispatch software is preferred.

Responsibilities

• Assist with daily dispatch, driver schedules, routes, and load assignments.
• Coordinate with drivers to support on-time pickups and deliveries.
• Monitor fleet activity, mileage, fuel usage, and vehicle availability.
• Assist with maintenance scheduling, inspections, and repair coordination.
• Maintain driver and vehicle records and support DOT/FMCSA compliance.
• Help resolve routine operational issues, including delays, breakdowns, and schedule changes.
• Track basic transportation and fleet performance metrics.
• Communicate with drivers and operations teams to ensure smooth daily operations.
• Support transportation managers with administrative tasks as needed.

Skills

Driver scheduling

Dispatch coordination

Fleet tracking

DOT/FMCSA compliance

Communication skills

Organizational skills

Multitasking

Tools

GPS/telematics

Dispatch software

Job description

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Title: Fleet & Dispatch Coordinator

Location: City of Industry, CA

Annual Salary Range: $70,000–$80,000 + Annual Performance Bonus

Employment Type: Full-Time

About the Role

We are seeking a Fleet & Dispatch Coordinator to support the daily operations of our company-operated trucking fleet. This role will assist with driver scheduling, dispatch coordination, route planning, fleet tracking, and transportation compliance.

What You’ll Do:

• Assist with daily dispatch, driver schedules, routes, and load assignments.
• Coordinate with drivers to support on-time pickups and deliveries.
• Monitor fleet activity, mileage, fuel usage, and vehicle availability.
• Assist with maintenance scheduling, inspections, and repair coordination.
• Maintain driver and vehicle records and support DOT/FMCSA compliance.
• Help resolve routine operational issues, including delays, breakdowns, and schedule changes.
• Track basic transportation and fleet performance metrics.
• Communicate with drivers and operations teams to ensure smooth daily operations.
• Support transportation managers with administrative and operational tasks as needed.

About You:

• 1–2 years of experience in trucking, dispatch, fleet, logistics, or transportation operations preferred.
• Basic understanding of trucking dispatch, routing, and driver scheduling.
• Familiarity with DOT/FMCSA regulations is a plus.
• Strong organizational and communication skills.
• Ability to multitask and work in a fast-paced operational environment.
• Comfortable working with drivers and cross-functional operations teams.
• Experience with GPS/telematics or dispatch software is preferred.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.