Dispatch and Shipping Coordinator

Benshaw Inc; Pittsburgh (Allegheny County); On-site; USD 25,000 - 33,000; Full time

Job summary

Benshaw Inc. in Pittsburgh is seeking a detail‑driven Dispatch and Shipping Coordinator to manage domestic LTL shipments, coordinate carriers, and maintain accurate shipping records.

You will work with Production, Logistics, and Warehouse teams to optimize freight movement, prepare documents, and support daily reporting. On‑site role with regular hours and overtime as needed.

Qualifications

• High school diploma or GED required.
• Ability to coordinate multiple tasks and meet deadlines.
• Strong organizational and prioritization skills.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Able to interpret data and make basic decisions, escalating when needed.
• Team player with reliable attendance.
• On-site work Monday–Friday during business hours, with overtime as needed.
• Must be 18 years of age or older.

Responsibilities

• Ship domestic LTL shipments daily and monitor flow from packing to dock.
• Gather weights, dimensions, sales orders, and product info for shipments.
• Coordinate carriers, obtain quotes, and route shipments per routing guides.
• Print packing slips, create and file BOLs, and scan documentation.
• Support daily reporting and continuous improvement with logistics teams.
• Cover for team members during vacations or absences when needed.
• Perform duties in line with safety policies and company standards.

Skills

Multi-tasking

Organizational skills

Data interpretation

Team player

Attendance reliability

On-site availability

Age 18+

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Dispatch and Shipping Coordinator

Shift: Monday-Friday 8:30am-5:00pm (overtime as needed)

Location: Benshaw, 615 Alpha Drive, Pittsburgh, PA 15238

Job Responsibilities

Shipment processing

• Process domestic LTL shipments daily.
• Monitor and regulate the flow of goods from the packing area to the shipping dock and finished goods area.
• Gather weights, dimensions, sales orders, and product information needed to complete LTL shipments for products wrapped and staged in shipping lanes.
• Use the Benshaw Backlog to identify and compile a list of products available for shipment.
• Monitor the IFS Shipping Tile for daily shipments and add-ons, and review shipping lanes for potential shipments.
• Communicate with Production on products that should be available for shipment according to the Backlog and IFS Tile.
• At end of day, export the IFS Complete Shipments Available Tile for open orders not shipped and record the reason for each missed shipment.

Carrier coordination and routing

• Route shipments with Customer Service or according to the customer's routing guide.
• Call and coordinate carriers for freight pickup.
• Obtain quotes on LTL shipments.

Documentation

• Print packing slips for all shipments.
• Create bills of lading (BOLs) for all LTL shipments.
• Scan all delivery slips and BOLs into the system and file paper copies.
• Assist with documentation and record retention as required.

Team support and continuous improvement

• Work with the Team Lead and Logistics Manager to improve efficiency in domestic freight movement.
• Work with the Warehouse Supervisor to ensure all shipments follow the correct process flow.
• Help create daily reports and support the Logistics and Warehouse Managers with continuous improvement.
• Cover for Logistics department employees during vacations or absences.
• When primary tasks are complete, or at management's request, assist with Small Parcel Clerk and Freight Packager duties.

Safety and workplace standards

• Comply with all on-site health and safety policies.
• Maintain housekeeping standards as stipulated.
• Attend regular warehouse floor briefings.
• Perform all duties in line with the company's mission and values.
• Perform other duties as reasonably required.

Minimum Qualifications

• High school diploma or GED.
• Ability to coordinate multiple tasks.
• Excellent organizational and prioritization skills.
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to understand data and make basic decisions, escalating when appropriate.
• Comfortable receiving instruction and working as part of a team.
• Reliable attendance and timekeeping, with a professional appearance.
• Availability to work on site Monday through Friday during business hours, plus overtime as business needs require.
• Must be 18 years of age or older at the time of hire.

Desired Qualifications

• Prior experience in a similar shipping, dispatch, or logistics role.
• A strong interest in keeping accurate records, databases, and reports.
• Enjoys resolving queries and complaints within the scope of the role.
• Able to juggle multiple tasks at once while keeping others informed.

Physical Requirements:

• This position requires the ability to stand and/or walk for extended periods, up to 8 or more hours per shift, with or without reasonable accommodation.
• Must be able to safely lift, carry, push, and/or pull up to 50 pounds on a regular basis, with or without reasonable accommodation.
• Requires frequent bending, stooping, kneeling, reaching, twisting, and repetitive use of the hands and arms to perform job duties.
• Must be able to use hand tools, power tools, and other manufacturing equipment safely and effectively.
• Requires sufficient visual acuity to inspect parts, read work instructions, and perform quality checks.
• Must be able to work in a manufacturing environment that may include exposure to noise, moving machinery, varying temperatures, and other industrial conditions while wearing required personal protective equipment (PPE).

About the Company

Since our founding in 1983, Benshaw has grown to become a recognized leader in the design, development and manufacture of mission critical motor controls and drives. That’s why, when the application is critical, and the environment harsh, customers specify Benshaw more than any other brand.

Intelligent, creative, and determined people have made us who we are today. We recognize that hiring and developing talent is a key element in our continued growth. We are looking for people with ambition and commitment to excellence to continue to drive these results. If you are looking for a business environment where people treat each other with mutual respect and dignity and each employee can make a difference, Benshaw is the company for you. We offer competitive pay, medical, vision and dental benefits, 401(k) with employer match, as well as a host of other additional health and employee benefits.

Position Requirements

This position requires candidates to be authorized to work in the United States on a full-time, permanent basis, without restriction and without the need for current or future visa sponsorship. This includes, but is not limited to, individuals on F-1 OPT, CPT, H-1B, or other temporary work authorizations. We are unable to provide employment visa sponsorship for this role.

Salary Estimate

Any salary or pay range displayed by third-party job sites is an estimate generated by that site and was not provided by Benshaw. It may not reflect the actual compensation for this position.

Equal Employment Opportunity Statement

Benshaw is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable laws. We are committed to fostering an inclusive and diverse workplace.