Dispatch Analytics & Reporting Specialist

UPS; East Petersburg (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor (PDS) with dispatch analysis and daily tasks for the dispatch and preload teams. The role includes analyzing dispatch plans, identifying opportunities, publishing reports, and conducting service audits.

The ideal candidate holds a bachelor’s degree, has DPS/UDC knowledge, and proficiency with Microsoft Office. This is a permanent, on-site position with UPS, an equal opportunity employer.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Dispatch Planning System (DPS) and UDC knowledge.
• Experience using Microsoft Office products or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies - Preferred.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Customer-focused

Strong planning and organization

Familiar with package flow

Education

Bachelor's Degree or International equivalent

Tools

DPS

UDC

Microsoft Office

Job description

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor (PDS) with dispatch analysis and daily tasks for the dispatch and preload teams. The role includes analyzing dispatch plans, identifying opportunities, publishing reports, and conducting service audits.

The ideal candidate holds a bachelor’s degree, has DPS/UDC knowledge, and proficiency with Microsoft Office. This is a permanent, on-site position with UPS, an equal opportunity employer.