Disclosure Specialist

Alcova Mortgage Llc; Roanoke (VA); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid holidays

Health insurance

Dental insurance

Vision insurance

Voluntary coverages available

Job summary

Alcova Mortgage in Roanoke, VA is seeking a Disclosure Specialist to verify mortgage disclosure packages meet TRID, RESPA, ECOA and investor requirements. You review loan files for accuracy, monitor the disclosure desk queue, and prepare and deliver disclosures to borrowers.

Under the supervision of the Disclosure Desk Manager, you will collaborate with Loan Officers and processors, ensure timely disclosures within regulatory timeframes, and contribute to a quality customer service standard.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of experience in the mortgage field is required.
• Knowledge of Encompass software is strongly preferred.
• Fundamental understanding of RESPA software and regulatory requirements.
• Strong compliance with federal/state fair lending rules and BSA/AML guidelines.

Responsibilities

• Prepare and deliver initial and revised loan disclosures per regulations and investor requirements.
• Review loan information for accuracy and identify discrepancies prior to disclosure.
• Monitor disclosure timelines to ensure timely delivery within regulatory windows.
• Process Changes of Circumstance and other disclosure updates accurately.
• Communicate with Loan Officers, Processors, Closers, and internal teams about disclosure needs.
• Provide guidance to branches on disclosure-related questions and requirements.
• Maintain knowledge of TRID, RESPA, ECOA, and other disclosure requirements.
• Support process improvements and contribute to a collaborative team environment.
• Ensure timely handling of queue and emails to meet SLAs.

Skills

Interpersonal communication

Attention to detail

Team collaboration

Time management

Adaptability

Education

High school diploma or equivalent

1 year mortgage experience

Tools

Encompass software

RESPA software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Disclosure Specialist

Salary Range: $24.00 To $26.00 Annually

Position Title: Disclosure Specialist

Reports to:Vice President of Closing

Department:Corporate – Disclosure

Position Type:Full-Time; 40 hours per week

FLSA Classification / Type:Non-exempt / Administrative

Pay Range:$24.00 - $26.00 per hour

Benefits:Paid Time Off (PTO), paid holidays, health, dental, and vision
insurance with additional voluntary coverages available

POSITION SUMMARY

Under the general supervision of a Disclosure Desk Manager, the Disclosure Specialist verifies that mortgage disclosure packages comply with applicable disclosure regulations as well as investor and agency disclosure requirements. Specifically, the role reviews mortgage files for accuracy and completeness, monitors the disclosure desk queue for review requests, as well as preparing and delivering disclosure packages to borrowers. This role maintains effective communication with staff to uphold ALCOVA Mortgage commitment to quality customer service.

DUTIES AND RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Prepare and deliver initial and revised loan disclosures in accordance with regulatory, investor, and Company requirements
• Review loan information for accuracy and identify discrepancies or missing information prior to disclosure
• Monitor disclosure timelines and ensure required disclosures are delivered within applicable regulatory timeframes
• Process Changes of Circumstance and other disclosure updates accurately and timely
• Communicate effectively with Loan Officers, Processors, Closers, and other internal teams regarding disclosure requirements and loan changes
• Provide guidance and support to branches on disclosure-related questions and requirements.
• Review disclosures for accuracy, compliance, and completeness
• Assist with resolving disclosure issues and escalating complex or time-sensitive matters when needed
• Maintain a strong working knowledge of TRID, RESPA, ECOA, and other applicable mortgage disclosure requirements
• Support process improvements and contribute to a positive, collaborative team environment
• Monitor the Disclosure Desk work queue and email inbox throughout the day to ensure timely support for all team members and adherence to established service level agreements (SLAs)
• Addition duties as assigned, given adequate guidance and resources

EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES

• High school diploma or equivalent is required
• Minimum of 1 (one) year of experience in the mortgage field is required
• Knowledge of Encompass software is strongly preferred
• Fundamental understanding of RESPA software
• Fundamental understanding of Compliance with Legal/Regulatory requirements
• Knowledge of federal and state fair lending requirements
• Strong pipeline skills, with an ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment
• Ability to work collaboratively with others
• Excellent interpersonal and communication skills
• Technologically savvy and comfortable learning new computer systems and programs
• Ability to adapt to changing environments, situations, and job responsibilities
• Ability to work flexible hours and overtime, if needed
• Trustworthy, honest, and able to continuously display a high level of integrity
• Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements are required. Employees must complete annual training in these areas.

WORK ENVIRONMENT

This job operates in a clerical, climate-controlled office setting with adequate lighting and low to moderate noise. In this role, the individual regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift up to 20 pounds, open filing cabinets, and bend or stand as necessary.

TRAVEL

This position requires up to 10% domestic travel, primarily consisting of day or short trips to local branch offices and/or Corporate, regional meetings, or occasional off-site training seminars, which may require overnight stays. Must hold a valid U.S. driver's license and have reliable personal transportation, with all work-related mileage and expenses reimbursed by the Company.

EXPECTED HOURS OF WORK

Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

OTHER DUTIES

This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities and activities may change at any time with or without notice.