Discipline Ops Mgr I (Plumbing)

Smith Seckman Reid, Inc; Raleigh (NC); Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

100% Employee-Owned ESOP vesting

401(k) with company match

Health, dental, vision coverage

Life insurance and disability coverage

Flexible schedules and paid leave

Tuition reimbursement and professional

Development support

Résumé du poste

Smith Seckman Reid, Inc. is seeking an experienced Discipline Operations Manager I to lead a discipline subgroup, align staffing and schedules, and raise technical quality across projects.

You will partner with other discipline managers and the Discipline Operations Director to optimize hours, staffing, and performance for Total Project Success. Responsibilities include mentoring team members, overseeing performance cycles, collaborating with project managers, and driving process improvements.

Qualifications

• A registered technical professional with at least 10 years of practical experience in a technical discipline.
• 5 years of experience in a consulting engineering firm.
• Active and up to date in the NCEES council record, if applicable.

Responsabilités

• Allocate weekly hours and staff across projects with discipline Operations Manager peers.
• Direct and mentor subgroup members to foster growth, accountability, and collaboration.
• Set performance expectations, provide feedback, and address gaps proactively.
• Collaborate with Project Managers to ensure staffing and skill mix; support recruiting and onboarding.
• Ensure design services meet standards and oversee QA/QC execution.
• Counsel on complex design issues and provide guidance to teams and clients.
• Coordinate with the Technical Discipline Leader to implement process improvements and publish procedures.
• Foster engagement and inter-discipline coordination across locations.

Connaissances

Technical discipline expertise

Project management

Team leadership

Strong communication

Outils

Revit

Description du poste

At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.

We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other-driving results while fostering a workplace where everyone feels seen, supported, and inspired.

Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.

What You'll Do

As a Discipline Operations Manager I, you'll lead a discipline subgroup-building people and processes, aligning staffing and schedules, raising technical quality, and driving performance so our teams deliver Total Project Success for clients.

• Partner with other Discipline Operations Managers and the Discipline Operations Director to allocate weekly hours and staff across projects.


• Guide, direct, and mentor subgroup members; cultivate a culture of growth, accountability, and collaboration.


• Manage performance-set expectations, provide feedback, conduct evaluations, and address performance gaps proactively.


• Collaborate with Project Managers to ensure adequate staffing and skill mix; support recruiting, onboarding, and annual performance cycles.


• Ensure design services meet professional standards, client requirements, and corporate objectives; oversee subgroup QA/QC execution.


• Evaluate and resolve atypical or complex design issues; provide expert guidance to teams and clients.


• Coordinate with the Technical Discipline Leader to implement process improvements and discipline standards; publish procedures.


• Foster engagement within the subgroup and program; ensure effective interdiscipline coordination and communication.


• Address and resolve conflicts within the team or across departments; improve processes to prevent recurrence.


• Develop and execute employee development plans; facilitate mentorship pairings and internal training.


• Establish and maintain relationships with clients, contractors, and manufacturers; perform engineer/PM responsibilities as needed.


• Review and approve timesheets and expense reports; support annual budgeting and provide datadriven input to leadership.


• Partner with HR and the Discipline Operations Director on recruitment strategies, performance management, policy implementation, and compensation assessments to ensure equitable pay practices.


• Manage and drive subgroup KPIs (utilization, chargeable goals, timesheets, overtime, turnover, engagement); report progress and actions.


• Maintain inoffice presence and meaningful connections across locations, including periodic visits to offices with direct reports.

Who We're Looking For

Minimum Requirements:

• A registered technical professional or technical professional with at least 10 years of practical experience in one of the technical disciplines practiced by the firm


• 5 years of experience in a consulting engineering firm


• Proficient within the discipline of expertise


• Active and up to date in NCEES council record, if applicable


• Experience managing projects of small to mid-scale scope and complexity

Preferred Qualifications:

• Thorough knowledge of Microsoft Office (Word, Excel, Outlook) and web browsers; general knowledge of Revit and discipline software.


• Knowledge of contracts, project management, resource allocation, and financial/KPI fundamentals for a technical unit.


• Clear written communication, technical writing, effective presentations, and strong speech clarity.


• Team building, mentoring, delegation, negotiation, and conflict resolution skills across disciplines and offices.


• Judgment, organization, and attention to detail to orchestrate multiple activities and drive continuous improvement.

What We Offer

• 100% Employee-Owned - Ownership from day one with immediate ESOP vesting.


• Retirement Savings - 401(k) with immediate vesting and a generous company match.


• Health & Wellness - Medical, dental, and vision coverage, plus companyfunded HSA contributions for HDHP plans.


• Company-Paid Protection - Life insurance, AD&D, and short and long term disability at no cost to you.


• Work-Life Balance - Flexible schedules, paid parental leave, generous PTO, and paid company holidays.


• Career Growth - Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affimative Action Employer

EEO Disabled/Veterans

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.