Discharge Support Specialist

LifeBridge Health; Randallstown (MD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

403(b) match

Pension plan

Tuition reimbursement

Paid time off

Free parking

Job summary

LifeBridge Health's Northwest Hospital is seeking a Discharge Support Specialist to coordinate administrative and operational tasks within the Care Management Department. The role ensures regulatory alignment, supports patient throughput, and informs patients of rights and options after discharge.

You will liaise with clinical teams, community resources, and payers to streamline post-discharge care. Ideal candidates have 1–3 years of discharge planning experience, strong communication skills,

Qualifications

• 1-3 years of experience in discharge planning or care management.
• Strong communication and coordination with clinical teams and external partners.

Responsibilities

• Perform administrative and operational functions in the Care Management Department.
• Act as the administrative liaison between clinical departments, community resources, and third-party payers.
• Support patient throughput and post-discharge planning, ensuring patients receive required services and are informed of rights and options.

Skills

Care coordination

Administrative support

Liaison communication

Healthcare terminology

Job description

Summary

The Discharge Support Specialist is responsible for performing administrative and operational functions required in the Care Management Department to support regulatory requirements and patient throughput activities to ultimately ensure patients receive the treatment and services they require post-discharge and are informed of their rights and choice options during the process. The Discharge Support Specialist supports the oversight of the administrative operations of the Care Management Department and acts as the administrative liaison between all clinical departments, community resources, and third-party payers/insurance companies in support of the work of the department.

Experience

• Essential: 1-3 years

Pay Range: $17.00 to $24.75 Based On Experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About Northwest Hospital

Northwest Hospital is a full-service community hospital in Baltimore County serving Randallstown, Pikesville, Owings Mills, and beyond. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Northwest delivers compassionate, high-quality care close to home, with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.