Discharge Planning Coordinator (UPMC Presbyterian)

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

UPMC in Pittsburgh is seeking a Discharge Planning Coordinator to support the Inpatient Discharge Planning team with clerical tasks, audits, patient interviews, and related duties. This is a non-clinical role that may interact with patients and families.

Ideal candidates have prior authorization experience and hospital patient care exposure, plus administrative support skills using MS Office, Outlook, scheduling, and EMR systems.

Qualifications

• High School Diploma or equivalent required.
• Experience in discharge planning or hospital setting preferred.
• Prior authorization experience valued.
• Patient care experience in a hospital setting preferred.
• Excellent communication and strong organizational skills required.

Responsibilities

• Performs clerical tasks delegated by Discharge Planning staff (copying, faxing).
• Provides forms and resources to patients/caregivers for discharge planning.
• Uses EMR and technology to conduct chart reviews and document progress.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange materials to enable patient discharge; order supplies as needed.
• Complies with HIPAA and system-wide competencies.
• Reports concerns to the Discharge Planning team promptly and clearly.
• Assists with questions and troubleshooting related to discharge planning.

Skills

Communication skills

Organization

Multi-tasking

Time management

Initiative

Willingness to learn

Computer skills (MS Office)

Teamwork

Ability to take direction

Education

High School Diploma/GED

Tools

Outlook

Scheduling software

EMR systems

Job description

Purpose:

The Discharge Planning Coordinator is a support role that provides clerical support to the department staff, assistance with audits, patient interviews, and other relevant tasks. This position does not provide direct patient care but may interact with patients and their families.

Preferred candidates will have prior authorization experience as well as patient care experience within a hospital setting.

In addition to supporting the Inpatient Discharge Planning team, seeking an individual with administrative support experience to assist the department, and the management team. Experience with outlook, scheduling meetings, management of office tasks and use of various applicable MS Suite products and business procedures preferred.

Responsibilities:

• Performs tasks delegated by Discharge Planning staff including clerical tasks such as copying or faxing as well as non-clinical tasks required to develop and execute a safe and effective discharge plan.
• Provides forms, resources, and other information required as part of discharge plan to the patient/caregivers as directed by Discharge Planning staff.
• Utilizes electronic medical records and technology programs to complete chart reviews, collect data, document progress, track communication, and other tasks as indicated.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange the necessary materials to enable patient discharge. Order supplies/equipment for patient-specific needs as identified by clinical team.
• Performs in accordance with system-wide competencies and complies with regulatory and HIPPA requirements.
• Reports information in a clear, timely, and concise manner; Alerts Discharge Planning team of concerns related to plan of care and barriers to discharge.
• Assists Discharge Planning team with questions and troubleshooting that arise.
• High School Diploma/GED or equivalent required.
• Excellent communication skills.
• Strong organization and prioritization skills.
• Skilled at multi-tasking.
• Willingness to learn.
• Takes initiative.
• Good time management.
• Basic to proficient computer skills.Comfortable working both independently and as a team member.
• Ability to take direction.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran