Discharge Planning Coordinator

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

UPMC St. Margaret is seeking a Discharge Planning Coordinator to join our care coordination team. You will work with patients, families, providers, and community resources to support safe, effective discharge plans and positive outcomes.

With a hybrid schedule and a daytime hours pattern, you will collaborate to ensure smooth transitions from hospital to home, while upholding HIPAA and regulatory standards in a patient‑centered environment.

Qualifications

• Healthcare experience preferred to support discharge planning.
• Strong communication and interpersonal skills for patient/caregiver guidance.
• Ability to collaborate with care teams and external resources.

Responsibilities

• Performs clerical tasks and supports development of safe discharge plans.
• Provides forms and resources to patients and caregivers as directed.
• Uses EMR and related tools to review charts, track progress, and communicate updates.
• Acts as a liaison between patients and discharge planning staff.
• Assembles materials for discharge and orders supplies as needed.
• Complies with system-wide competencies and HIPAA requirements.
• Communicates concerns and barriers to the discharge team promptly.
• Assists team with questions and troubleshooting as issues arise.

Skills

Healthcare coordination

Communication

Teamwork

Adaptability

Tools

EMR systems

Job description

Are you passionate about helping patients navigate their healthcare journey and ensuring a smooth transition from hospital to home? UPMC St. Margaret is seeking a Discharge Planning Coordinator to join our dedicated care coordination team.

In this role, you'll work collaboratively with patients, families, healthcare providers, and community resources to support safe, effective discharge plans and positive patient outcomes. We're looking for someone who is energetic, adaptable, eager to learn, and committed to delivering an exceptional patient experience.

Why Join Our Team?

• Hybrid work opportunity
• Monday through Friday schedule, 8:00 AM to 4:30 PM
• No weekends, holidays, on-call requirements, travel, or floating
• Supportive team environment with strong employee retention
• Opportunity to make a meaningful impact on patient care and transitions

Candidates with healthcare experience are encouraged to apply. If you're a fast learner who thrives in a collaborative environment and enjoys helping others, we'd love to hear from you.

Titleand salary will be determined based upon education and experience.

Responsibilities

• Performs tasks delegated by Discharge Planning staff including clerical tasks such as copying or faxing as well as non-clinical tasks required to develop and execute a safe and effective discharge plan.
• Provides forms, resources, and other information required as part of discharge plan to the patient/caregivers as directed by Discharge Planning staff.
• Utilizes electronic medical records and technology programs to complete chart reviews, collect data, document progress, track communication, and other tasks as indicated.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange the necessary materials to enable patient discharge. Order supplies/equipment for patient-specific needs as identified by clinical team.
• Performs in accordance with system-wide competencies and complies with regulatory and HIPPA requirements.
• Reports information in a clear, timely, and concise manner; Alerts Discharge Planning team of concerns related to plan of care and barriers to discharge.
• Assists Discharge Planning team with questions and troubleshooting that arise.