Discharge Planning & Care Coordination Assistant

University of Utah; Salt Lake City (UT); On-site; USD 52,000 - 76,000; Full time

Job summary

University of Utah Health seeks a dedicated role to implement patient discharge plans and support coordination of care under the direction of a nurse or social worker. The incumbent interacts with insurers, home care agencies, SNFs, DME companies, and transportation providers, without directly providing patient care.

Responsibilities include coordinating authorizations, data collection, and documentation across charts and systems, plus participation in quality initiatives and flexible shifts to

Qualifications

• Completion of a hospital provided medical terminology course within six months of hire.
• Two years of college-level education in healthcare or a related field preferred.
• One year of experience in a utilization review or case management environment preferred.

Responsibilities

• Implements patient discharge plans prepared and delegated by social work or nurse case management by coordinating with home care agencies, post-acute care facilities, durable medical equipment companies, transportation agencies and others as indicated.
• Collaborates with social worker/nurse case manager and others to confirm authorization for services is in place.
• Assists in collecting data related to patient outcomes and auditing data for accuracy.
• Prepares documents and reports required for internal and/or external groups in the scope of care coordination activities and/or data collection.
• Documents activities and progress in medical charts, computer billing/utilization systems, or in other ways as directed.
• Collaborates with internal and/or external partners to address financial advocacy for patient/organization.
• Inputs clinical information into computer database.
• May participate in quality improvement initiatives per the department.
• Work rotating schedules including nights, weekends, and holidays as needed to meet staffing and patient care demands.

Skills

Shifts variability

Communication skills

Medical terminology

Confidentiality

Multitasking

Team player

Education

Hospital terminology course

Two-year healthcare education (preferred)

Experience in utilization review or case management (preferred)

Job description

University of Utah Health seeks a dedicated role to implement patient discharge plans and support coordination of care under the direction of a nurse or social worker. The incumbent interacts with insurers, home care agencies, SNFs, DME companies, and transportation providers, without directly providing patient care.

Responsibilities include coordinating authorizations, data collection, and documentation across charts and systems, plus participation in quality initiatives and flexible shifts to