Discharge & Care Coordination Specialist

University of Utah Health; Salt Lake City (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

University of Utah Health is seeking a dedicated Care Coordinator to support discharge planning and coordinate care under the supervision of a nurse or social worker. You will liaise with insurers, home care agencies, and facilities while maintaining patient-centered communication.

The role emphasizes data collection, documentation, and collaborative problem-solving to ensure safe transitions and follow-up care in a 24/7 health system.

Qualifications

• Completion of a hospital provided medical terminology course within six months of hire.
• Two years of college level education in healthcare or related field.
• One year of experience in a utilization review or case management environment.
• Basic Life Support Health Care Provider card may be required within one month of hire.

Responsibilities

• Implements patient discharge plans coordinating with home care agencies and other providers.
• Collaborates with social worker/nurse case manager to confirm service authorization.
• Collects data related to patient outcomes and audits data for accuracy.
• Prepares reports for internal/external groups within scope of care coordination.
• Documents activities in medical charts and in billing/utilization systems.
• Collaborates to address financial advocacy for patient/organization.
• Issues CMS Important Messages to patients/designees.
• Inputs clinical information into computer database.
• May participate in quality improvement initiatives.
• May work rotating shifts including nights, weekends, holidays to meet 24/7 needs.

Skills

Variable shifts

Communication skills

Medical terminology

Confidentiality

Multitasking

Teamwork

Education

Medical terminology course

Two years college in healthcare

BLS certificate (prefer)

Job description

University of Utah Health is seeking a dedicated Care Coordinator to support discharge planning and coordinate care under the supervision of a nurse or social worker. You will liaise with insurers, home care agencies, and facilities while maintaining patient-centered communication.

The role emphasizes data collection, documentation, and collaborative problem-solving to ensure safe transitions and follow-up care in a 24/7 health system.