Discharge & Care Coordination Assistant

Hugh Chatham Health; Charlotte (NC); On-site; USD 3,010,000 - 4,519,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits (adoption assistance,

Job summary

Advocate Health in Charlotte, NC seeks a full-time Care Management support role, 40 hours/week, Mon-Fri 8:00am-4:30pm with occasional holidays. Pay range is $21.85-$32.80 per hour.

Position involves discharge services, clerical duties, and coordination with Care Coordination staff to ensure timely care transitions. The role requires a High School Diploma, an Associate degree preferred, and at least 2 years of office experience.

Qualifications

• High School Graduate; Associate degree in Secretarial Science or health related field preferred.
• 2 years office experience preferred.
• Software: Windows, Word, Excel

Responsibilities

• Assist with discharge services, prepare discharge packets, and research resources to meet discharge needs.
• Support departmental workflow including arranging transportation, clothing closet, guardianship and ED staff assistance, and supply/delivery of equipment.
• Ensure Medicare forms and related letters are delivered within required timeframes and statuses.
• Facilitate information exchange with Care Coordination staff and external agencies.
• Perform clerical duties, data entry, and report generation to support leadership requests.
• Handle reception duties, answer calls, and escalate issues as needed.
• Complete required staff education by the due date.
• Document all work activities for each day of service.

Education

High School Diploma

Associate degree in Secretarial Science or Health-Related Field

Tools

Windows

Word

Excel

Job description

Advocate Health in Charlotte, NC seeks a full-time Care Management support role, 40 hours/week, Mon-Fri 8:00am-4:30pm with occasional holidays. Pay range is $21.85-$32.80 per hour.

Position involves discharge services, clerical duties, and coordination with Care Coordination staff to ensure timely care transitions. The role requires a High School Diploma, an Associate degree preferred, and at least 2 years of office experience.