Disbursements Specialist

RB Global; Westchester (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

PTO 15 days

Job summary

IAA Holdings, LLC, a RB Global company, seeks a Disbursements Specialist to ensure on-time payments and adherence to remittance processes across US branches, including Title Centers. You will audit sales, monitor expenses, reconcile vouchers, and support multiple departments using ServiceNow and ERP tools.

The role emphasizes strong analytical, communication, and Excel skills, with responsibilities spanning customer contact and collaboration with Treasury, Finance, and Legal teams.

Qualifications

• Experience with payables and remittance processes, and ability to reconcile vendor invoices.
• Fluent English communication, both written and verbal, in a fast-paced environment.
• Proficiency with Microsoft Excel and ERP/ServiceNow systems.

Responsibilities

• Audit and approve vehicle sales for US branches to meet settlement SLAs.
• Monitor open expenses at branch level to ensure timely closure and SLA compliance.
• Reconcile and generate expenses and payable vouchers for invoicing.
• Remit payments and balance to ensure accuracy for customers daily.
• Collaborate with multiple departments to resolve payable and system issues.
• Assist internal and external customers via phone, email, and chat.

Skills

Advanced Excel

Analytical skills

Customer service

Time management

Communication skills

Tools

Microsoft Dynamics GP

Five9

ServiceNow

Oracle ERP

Job description

The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to.

• Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties daily
• Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
• Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
• Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
• Prepare aging detail to invoice providers upon request
• Organize and collate manual remittances and invoices to mail to providers, daily
• Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution
• Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat

Assist

• Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors
• Buyer Services with same day broker requests and/or refunds
• Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
• Finance with reviewing and processing reoccurring compliance rebates
• Legal with pulling detail for Provider and Buyer investigative requests
• Treasury with research, follow-up, processing and reissuing of payments requests
• Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests
• Identify and communicate timely settlement and system issues with co-workers, management, and BT services
• Document and maintain up-to-date processes and procedures for department responsibilities
• Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management
• Good analytical and problem-solving skills
• Customer service orientated
• Excellent written and verbal communication skills
• Excellent time management skills to be able to meet strict deadlines
• Advanced Excel skills (Macros, Pivot Tables, and V-Lookup

Qualifications

• 2-4 years of experience working in an office environment.
• Proficiency with Microsoft Excel.
• Fluent verbal and written communication skills in English.
• Organized, detailed-oriented and able to multi-task in a fast-paced environment.
• Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.
• Experience working with ERP systems, Oracle is a plus.

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.