Disaster Workforce Engagement Lead – Volunteer Programs

American Red Cross; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with 6% match

PTO 15 days

Job summary

The American Red Cross invites a Disaster Workforce Engagement Manager to guide and support teams of trained volunteers, delivering disaster care and comfort. You will build a robust volunteer network, ensure rapid, equitable service delivery, and collaborate with staff across chapters to readiness and response.

This in-office role is based near Phoenix, AZ, with deployment opportunities for regional operations.

Qualifications

• Education: Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Valid Driver's License

Responsibilities

• Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.
• Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.
• Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
• Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Skills

Volunteer coordination

Communication skills

Stakeholder engagement

MS Office

Flexibility

Education

Bachelor's degree

Job description

The American Red Cross invites a Disaster Workforce Engagement Manager to guide and support teams of trained volunteers, delivering disaster care and comfort. You will build a robust volunteer network, ensure rapid, equitable service delivery, and collaborate with staff across chapters to readiness and response.

This in-office role is based near Phoenix, AZ, with deployment opportunities for regional operations.