Disaster Restoration Crew Chief

ServiceMaster Restore®; Branford (CT); On-site; USD 63,000 - 68,000; Full time

Job summary

ServiceMaster Restore is seeking a Disaster Restoration Crew Chief to lead restoration projects for residential and business clients. The role involves on-site management, ensuring quality control, and providing support after disasters. Ideal candidates will have a winning attitude, industry knowledge, and leadership skills, with significant opportunities for advancement in a growing company.

Benefits

Competitive salary

Dental insurance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in insurance restoration management.
• Construction experience is a plus.
• Valid driver's license and reliable transportation.

Responsibilities

• Supervises technician teams on restoration projects.
• Inspects new projects, communicates with teams, and monitors project progress.
• Completes estimates and documentation for insurance adjusters.

Skills

Leadership

Multi-tasking

Communication

Education

WRT, ASD, or FSRT certification

Job description

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Benefits:

• Competitive salary
• Dental insurance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
  
  
  

ServiceMaster Restore is committed to helping our neighbors and communities rebuild after any kind of disaster, whether water, fire, wind, or other event. We help people and businesses get back to work, and help our neighbors restore their homes to pre-loss conditions. Our company is locally owned and employs team members who live in the in the communities we serve. We’re committed to helping make our neighborhoods whole again after the worst happens.

Benefits & Perks

• Competitive benefits and wages that include potential :bonus and commission
• Paid Time Off, Holidays/Vacation, Dental Benefits, Flexible Schedules, Retirement Plan, Uniforms and Training provided, Be a Hero Everyday!
• Growing company with opportunities for advancement for those who desire it
• Opportunity for travel
  
  
  

Position Overview

When you're part of our team, you're joining a group of professionals who do more than rebuild -- they restore.

This is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. The Crew Chief is a Manager who works in the field, inspects new projects, determines, and communicates the planned course of action to the team, monitors the project and adjusts actions to keep the project moving forward while maintain the highest standards. If you are passionate and want to turn uncertainty into reassurance/anxiety into hope, we have the perfect opportunity for you.

This job is hourly with commission and bonus opportunities

Job Responsibilities

• Completes assigned jobs according to company processes and standards, maintains quality control, works alongside and supervises technician(s) assigned to job.
• Is proficient or will rapidly become proficient in the use of DocuSketch, Core Logic software, and other industry specific software.
• Completes documentation for estimates, completes project records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to inside team members.
• Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
• Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
• Will train new technicians to perform at ServiceMaster's highest standards.
  
  
  

Job Requirements

• A great attitude and an outgoing, winning personality.
• The ability to shift gears and multi-task
• Experience in leading, training, or managing others in the insurance restoration industry.
• Working knowledge of current IICRC restoration standards. WRT, ASD, or FSRT certification will be required within 4 months of hiring.
• Proficiency with windows based software and familiarity with restoration industry specific programs
• Construction experience is a plus
• Willingness and ability to arrive ahead of time daily and put in 40 hours every week.
• Valid Drivers’ License, reliable transportation, and satisfactory driving record
  
  
  

Physical Demands and Working Conditions

• Incumbent must be prepared to:
• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Must be able to wear respirator and safety gear when job conditions warrant
  
  
  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

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