Disaster Recovery Analyst

American Electric Power; North Carolina; On-site; USD 88,000 - 110,000; Full time

Job summary

American Electric Power is seeking a Disaster Recovery Analyst to support the enterprise DR program by maintaining recovery documentation, inventory data, and compliance evidence. You will gather recovery information from technology teams, update RTO/RPO data, and track corrective actions.

The role requires preparing materials for tests, organizing audit-ready evidence, and contributing to readiness activities under moderate guidance.

Qualifications

• Bachelor’s degree in an IT-related field or equivalent.
• 2–4 years of Disaster Recovery/Business Continuity or related experience; equivalent combinations accepted.
• Knowledge of DR/BC principles and ITIL/ABCP certifications preferred.
• Experience with ServiceNow/CMDB and documentation management.

Responsibilities

• Maintain DR inventory and recovery documentation in approved enterprise systems.
• Gather and validate recovery information, including RTO/RPO data and dependencies.
• Support tabletop, functional, and scenario-based recovery tests, documenting results and follow-up actions.
• Organize audit evidence and identify missing or incomplete documentation for review by senior team members.
• Maintain metrics and status inputs for readiness, test completion, documentation quality, and corrective-action tracking.
• Support DR input into training curriculum and readiness materials.

Skills

DR/BC concepts

Documentation skills

Stakeholder collaboration

Education

Bachelor’s degree in IT/CS/Cybersecurity/Business/Emergency Management

Tools

ServiceNow/CMDB

Job description

Job Posting End Date

09-27-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Disaster Recovery Analyst supports the enterprise DR program by maintaining recovery documentation, inventory information, dependency data, testing materials, metrics, and compliance evidence. This role works with technology teams and stakeholders to gather recovery information, update RTO/RPO documentation, support test execution, and track corrective actions. The Analyst contributes to consistent, audit-ready recovery documentation and supports readiness activities under moderate guidance.

Job Description

What You’ll Do:

Essential Job Functions & Tasks:

• Maintain assigned DR inventory, recovery objective, contact, dependency, evidence, and recovery documentation records in approved enterprise systems.
• Gather and validate recovery information from technology teams, including RTO/RPO data, recovery dependencies, supporting infrastructure, vendor contacts, and cloud/SaaS recovery information.
• Support tabletop, functional, and scenario-based recovery tests by preparing materials, capturing evidence, documenting results, and tracking follow-up actions.
• Organize audit and regulatory evidence and identify missing, stale, or incomplete documentation for review by senior team members.
• Maintain metrics and status inputs for recovery readiness, test completion, documentation quality, and corrective-action tracking.
• Support DR input into training curriculum and readiness materials aligned to enterprise standards.

Preferred Requirements:

• Basic knowledge of DR/BC principles, ServiceNow/CMDB, documentation management, testing support, and certifications such as ABCP, ITIL, or equivalent.

What We’re Looking For:

Education and Work Experience requirements are listed below:

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business, Emergency Management, or related field.

Work Experience Requirements are listed below:

• Minimum of 2-4 years of experience in Disaster Recovery, Business Continuity, IT Operations, Technology Resilience, Infrastructure, Cloud, Technology Risk, or related disciplines. Associate degree and minimum of 5 years of related experience; or high school diploma/GED and minimum of 7 years of related experience; or high school diploma/GED with relevant certifications and minimum of 6 years of related experience.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.