Disaster Case Manager

MEP Health; Pasadena (CA); On-site; USD 52,000 - 80,000; Full time

Job summary

MEP Health is seeking a dedicated case manager to support disaster survivors and their families. The role focuses on advocacy, crisis intervention, and recovery support, with emphasis on empowering clients toward self-sufficiency through coordinated services and referrals.

Responsibilities include needs assessments, recovery plan development, and assisting with benefits applications. A bachelor’s degree or three years of relevant experience, bilingual Spanish/English, and a valid driver’s

Qualifications

• Bachelor’s degree or three years of relevant experience.
• Bilingual proficiency in Spanish/English.
• Knowledge of social service systems and a valid driver’s license.

Responsibilities

• Conduct needs assessments and develop recovery plans.
• Offer referrals to local, state, and federal resources.
• Assist clients with applications for benefits.
• Build strong relationships to guide toward self-sufficiency.
• Provide home visits and coordinate with service providers.
• Act as liaison with community groups.

Skills

Organizational skills

Communication skills

Interpersonal skills

Independent work

Tech & database proficiency

Policy adherence

Education

Bachelor’s degree

Job description

This role involves providing comprehensive case management services to disaster survivors and their families, focusing on advocacy, crisis intervention, and recovery support.

Key responsibilities include conducting needs assessments, developing and monitoring recovery plans, offering referrals to local, state, and federal resources, and assisting clients with applications for benefits.

The position requires building strong relationships with clients to guide them toward self-sufficiency, providing home visits, and acting as a liaison with service providers and community groups.

Qualifications include a bachelor’s degree or three years of relevant experience, bilingual proficiency in Spanish/English, knowledge of social service systems, and a valid driver’s license.

Skills and abilities encompass excellent organizational, communication, and interpersonal skills, ability to work independently and under pressure, proficiency with technology and databases, and adherence to organizational policies.

The role demands physical ability to perform duties and compliance with background check and safety guidelines.