Disaster Assistance Administrative Assistant

HEALTH AND HUMAN SERVICES COMMISSION; Austin (TX); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

The Health and Human Services Commission (HHSC) is seeking an Administrative Assistant IV to support the Disaster Assistance program in Austin. This role provides office and operations support for the ONA program as part of federal assistance initiatives, with a focus on records, scheduling, travel, and communications.

The position offers telework eligibility, full-time hours, and a benefits-rich package, including health insurance, a pension, and generous time off.

Qualifications

• High School diploma or equivalent.
• One year of office experience.
• Experience with Windows-based software preferred.

Responsibilities

• Manage ordering and inventory of supplies, forms, furniture, and equipment.
• Communicate with internal and external stakeholders to exchange information and address issues.
• Prepare and review letters, memos, travel, or job announcements.
• Process payment vouchers for vendor payments.
• Manage calendars for staff or functional areas.
• Compile materials for meetings, presentations, and trainings.
• Plan, schedule, and coordinate staff travel to Disaster Recovery Centers.
• Compile, update, and distribute daily leadership reports.

Skills

Office practices

Records administration

Business terminology

Public interaction

Oral and written communication

Mathematical computations

Education

High School diploma or equivalent

Tools

Windows-based software

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Disaster Assistance Administrative Assistant

Job Title: Administrative Asst IV

Agency: Health & Human Services Comm

Department: DR4798 Administrative ONA

Posting Number: 16170

Closing Date: 10/20/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Range: $3,248.00- $4,837.08

Pay Frequency: Monthly

Salary Group: TEXAS-A-15

Shift: Day

Telework: Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Temporary

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4616 W HOWARD LN BLDG 8

Other Locations:

MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

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Brief Job Description

The Disaster Assistance Administrative Assistant provides comprehensive office and operational support for the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP). This role is responsible for managing administrative processes, maintaining records, supporting staff logistics, and ensuring efficient day-to-day office operations.

Part-time telework up to 3 days a week may be available based on performance, compliance with the agency's telework policy, and business requirements after successful completion of 30-day training period. Telework arrangements are subject to adjustment and change based on policy and operational requirements.

Essential Job Functions

• Manages the ordering and inventory of supplies, forms, furniture, and equipment. (15%)
• Communicate effectively with internal and external stakeholders to exchange information, respond to inquiries, address issues, and resolve problems or complaints. (20%)
• Prepares and reviews correspondence, forms, and other documents, such as letters, memos, travel, or job announcements. (15%)
• Processes payment vouchers to ensure accurate and timely vendor payments. (5%)
• Manages and maintains calendars for assigned staff or functional areas. (5%)
• Compile materials for meetings, presentations, and trainings. (15%)
• Plans, schedules, and coordinates staff travel to Disaster Recovery Centers. (15%)
• Compiles, updates, and distributes daily reports to leadership. (10%)

Knowledge Of

Knowledge, Skills and Abilities (KSAs):

• Office practices
• Records administration and maintenance
• Business or program terminology

Skill In

• Working with the public and public groups.
• Communicating orally and in writing
• Mathematical computations

Ability To

• Maintain complex records and files
• Establish and maintain effective working relationships with others
• Assist in developing office policies and procedures
• Establish priorities relative to importance, setting goals, managing time efficiently, and completing work within required timeframes.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

High School graduate or equivalent.

Experience With Windows-based Software Preferred.

One (1) year experience in an office environment.

Additional Information

Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. This position is eligible for State of Texas employee benefits.

Candidates for positions with ONA must pass a FEMA background check. FEMA’s suitability determination is required to issue credentials for access to data, records, and systems which requires U.S. citizenship. The job offer depends on receiving full suitability clearance from FEMA.

This position requires working beyond normal work hours, including holidays and weekends. During periods of high-volume disaster response, the work schedule will extend to six days a week with 10-hour shifts between 7:00 AM and 7:00 PM. Additional overtime may be available.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.